Logos only lets your transfer book Licenses once???

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  • NB.Mick
    NB.Mick MVP Posts: 16,038

    I wonder if they suspect the OP was trying to "flip" the resources, or if the hidden restrictions are in place to prevent people from doing that sort of thing?

    Logos KNOWS there is less value to a resource that can not be transferred. They sell academic resources at a discount and have restrictions on how quickly the user can "flip" them. Now everyone who paid retail is limited too!?

    Matthew, I assume you posted in parallel to Bob - I understand his post that there is no intention to limit you or anyone legitimately transferring their library (let alone passing it on to a heir). 

    Have joy in the Lord! Smile

  • Matthew C Jones
    Matthew C Jones Member Posts: 10,295

    MJ. Smith said:

    I neither said nor implied that the EULA indicated that the limitation was one transfer. What one can gather from the EULA is that the privilege is unlikely to be unlimited.

    "grandfathered",  "past practice", .... My Dad went to law school after he finished seminary. He said I should not worry.  Hmmmm.

    Bob Pritchett's post to Dave does not reassure me much.

    Logos 7 Collectors Edition

  • Matthew C Jones
    Matthew C Jones Member Posts: 10,295

    NB.Mick said:

    Matthew, I assume you posted in parallel to Bob - I understand his post that there is no intention to limit you or anyone legitimately transferring their library (let alone passing it on to a heir). 

    The "one transfer" limit was in the email I got from Steve Workman in Customer Service this week. The resource I sold had never been registered to anyone but me. I just did not use it so I thought I should sell it. The other two resources I have up for sale are likewise registered only once, to me. 

    I can count on two hands all the resources I have bought from other users. I have only re-transferred ONE. I don't think Logos has given much thought to how this will effect sales. I spend way too much on Logos resources to have them die with me.

    Logos 7 Collectors Edition

  • MJ. Smith
    MJ. Smith MVP Posts: 53,700

    This kills the desire to get resources in Logos. Logos as I understand it cannot be left to a church.

    If you check the Logos webpage on the EULA you will find:

    A church or company may be the purchaser and thus legal owner of the license grant, but may only allow one human being to be the beneficiary of this license grant.

    I believe that the rector at that time then can use it ... and suspect that his successor could as well as the license belongs to the church.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • abondservant
    abondservant Member Posts: 4,796 ✭✭✭

    Erik said:


    If you die, and your wife has not yet - she can leave the credit card on there and purchase titles.

    That would work if my credit card companies continue to issue replacement cards once they eventually expire and also if the credit card company has no issues with someone impersonating me postmortem. I'm not trying to be flippant, but somehow I don't think they'll do or allow that.

    I also presume that Logos wants a credit card from the owner of the account in order to process a payment.  The risk of fraud would be too great otherwise IMHO.

    You can change the name on the account. But hey, if you're looking for an excuse, any will do.



    Even if Logos were to get rid of this functionality, she could call in with the death certificate and proof she was your wife and gain ownership of the account - the same way she'll do with your bank accounts. I digress.

    L2 lvl4 (...) WORDsearch, all the way through L10,

  • Dan Francis
    Dan Francis Member Posts: 5,339 ✭✭✭
    MJ. Smith said:

    This kills the desire to get resources in Logos. Logos as I understand it cannot be left to a church.

    If you check the Logos webpage on the EULA you will find:

    A church or company may be the purchaser and thus legal owner of the license grant, but may only allow one human being to be the beneficiary of this license grant.

    I believe that the rector at that time then can use it ... and suspect that his successor could as well as the license belongs to the church.

    That makes me feel a bit better.. hopefully it is many decades off.. I am glad to know that... and it makes sense only one Pastor should have access to it....

    -Dan
  • Matthew C Jones
    Matthew C Jones Member Posts: 10,295

    MJ. Smith said:

    Give me a break ... mine still are holding up better than my dead tree format. Not to mention that their real value should be the content not the resale price

    Logos knows I am a collector. I do not buy resources to resell. I have been building a library I enjoy, but more importantly, hope to leave to a younger person. My diabetes has taken a toll on my heart, liver, kidneys, eyes, and nervous system. If my library dies with me, it constitutes a very expensive lease. I number that lease in days and months, not decades.

    I suggested to Dan Pritchett a few years back to offer a lease-license that expires with the user upon death. Dan said it would be difficult to market such a morbid license. If there is no portability of resources, we have just such a license. The only difference is the higher price.

    Logos 7 Collectors Edition

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,516

    DAL said:

    alabama24 said:

    MJ. Smith said:

    To the best of my knowledge, it's been a single transfer for quite some time

    Did you gain this understanding from the EULA? I don't see any way to read that limitation in the EULA. 

    Well, what can I say MJ is special.  There's no way you can read that from the EULA.

    For clarification: I never meant to imply that she did. And yes, MJ is special. [:)] Maybe ST too. [:)]

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  • Matthew C Jones
    Matthew C Jones Member Posts: 10,295

    Threads like this make me miss Milford Charles Murray. [:(]

    **smile**             **peace**           **be still**

    Logos 7 Collectors Edition

  • Dan Francis
    Dan Francis Member Posts: 5,339 ✭✭✭

    alabama24 said:

    For clarification: I never meant to imply that she did. And yes, MJ is special. SmileMaybe ST too. Smile

    Everyone being a unique creation and one that Jesus died for is special.  Smile

    -Dan

  • MJ. Smith
    MJ. Smith MVP Posts: 53,700

    If my library dies with me, it constitutes a very expensive lease.

    Look at it this way - it's like copyright - yourself and one additional generation[:O]

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Erik
    Erik Member Posts: 413 ✭✭

    Erik said:


    If you die, and your wife has not yet - she can leave the credit card on there and purchase titles.

    That would work if my credit card companies continue to issue replacement cards once they eventually expire and also if the credit card company has no issues with someone impersonating me postmortem. I'm not trying to be flippant, but somehow I don't think they'll do or allow that.

    I also presume that Logos wants a credit card from the owner of the account in order to process a payment.  The risk of fraud would be too great otherwise IMHO.

    You can change the name on the account. But hey, if you're looking for an excuse, any will do.



    Even if Logos were to get rid of this functionality, she could call in with the death certificate and proof she was your wife and gain ownership of the account - the same way she'll do with your bank accounts. I digress.

    That would still constitute a transfer under the EULA as I read it...we are then back to square one.  In any event, I'd prefer not to resort to shenanigans like changing names and passwords to game the system, unless Logos expressly says a spouse or direct heir can do this.

    I will take Bob's word for it for now that they will do the right thing, but ambiguity still abounds.  The problem as I see it is that Logos is trying to balance their corporate needs with the needs of their licensees....which are not always in alignment on the licensing front.  I get it and appreciate as always Bob chiming in...I'm sure he gets tired of this discussion.  But when sales makes a broad sweeping pronouncement like they did in this instance, it is bound to fan the flames of concern among the Logos denizens.

  • Bruce Dunning
    Bruce Dunning MVP Posts: 11,143

    Threads like this make me miss Milford Charles Murray. Sad

    **smile**             **peace**           **be still**

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    Using adventure and community to challenge young people to continually say "yes" to God

  • abondservant
    abondservant Member Posts: 4,796 ✭✭✭

    Threads like this make me miss Milford Charles Murray. Sad

    **smile**             **peace**           **be still**

    [Y]

    L2 lvl4 (...) WORDsearch, all the way through L10,

  • David Dobbs
    David Dobbs Member Posts: 18

    Well, to give you all an update.  Once this blog started rolling really good, a logos representative called me wanting to resolve the problem.  But now the problem is no longer that I simply need books transferred to my wife’s account but I am now more concerned about the value of my overall books.  I recently paid $330 dollars for the New International Greek Commentary set License and $150 for a Boice commentary set License but now I find out today that these licenses can never be transferred again apart from me transferring my entire library.  This I think is wrong and I don't think I will be spending this kind of money any more if these license are locked as they are. 

  • Lee
    Lee Member Posts: 2,714

    I recently paid $330 dollars for the New International Greek Commentary set License and $150 for a Boice commentary set License but now I find out today that these licenses can never be transferred again apart from me transferring my entire library.

    It's always been the case that if you buy resources in "chunks" (bundle/base package/collection), you have to transfer them in chunks. This is quite understandable.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,700

    but now I find out today that these licenses can never be transferred again apart from me transferring my entire library

    It was my understanding that you can transfer in the same units that you bought with some quirks for overlapping resources. I wonder if Logos has had to tighten up a bit ... from what was floating around in the forums I was suspicious they might.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Lee
    Lee Member Posts: 2,714

    If every transfer had to be of one's entire library, that would represent for me an extreme diminution of utility and, consequently, value.

  • Wild Eagle
    Wild Eagle Member Posts: 1,590 ✭✭✭

    "No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

  • David Dobbs
    David Dobbs Member Posts: 18

    No, that is not the case here. I purchased these commentary sets off eBay.  Therefore each license set has now been transferred once and cannot be transferred again.  I cannot transfer these sets to anyone else apart from transferring my entire library.   

  • David Dobbs
    David Dobbs Member Posts: 18

    I have never wanted to sell any of my logos books and I probably never will but it bugs me that (for many of my books) I never can...

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,516

    This I think is wrong and I don't think I will be spending this kind of money any more if these license are locked as they are. 

    I understand that you are upset... but I don't know of ANY other company where you can transfer resource licenses. Am I mistaken? 

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  • Lee
    Lee Member Posts: 2,714

    @D.D.:

    Probably someone at Logos has exercised particular discretion in this specific case. You can take it up with the Logos representative then.

  • Dan Francis
    Dan Francis Member Posts: 5,339 ✭✭✭

    alabama24 said:

    I understand that you are upset... but I don't know of ANY other company where you can transfer resource licenses. Am I mistaken? 

    Accordance can for sure but I believe Olivetree or Wordsearch allowed it too but don't remember which one it was.

    -Dan

  • David Dobbs
    David Dobbs Member Posts: 18

    Your probably right.  I guess I just hopped logos was going to be different.  I don't mind kindle locking my wife's book license because she is not spending a lot of money on her books but I have spent tons of money on my commentaries. I am just not certain anymore that I want to spend lots of money on books that will always be locked into my library like this.  

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,516

    alabama24 said:

    I understand that you are upset... but I don't know of ANY other company where you can transfer resource licenses. Am I mistaken? 

    Accordance can for sure but I believe Olivetree or Wordsearch allowed it too but don't remember which one it was.

    -Dan

    Interesting. Thanks Dan. I know that you can't do that with Kindle, iTunes, Nook, etc. 

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  • David Dobbs
    David Dobbs Member Posts: 18

    But one thing is for sure, Logos needs to be more transparent about changes like this.  I feel like this was sneaked under the table on us all and I don't like how it was done.  And I still think the policy is wrong and should be changed.  Oh Well, I am sure I will feel better in the morning.  I am done ranting now.  Goodnight all!

  • Tom Reynolds
    Tom Reynolds Member Posts: 1,452 ✭✭✭

    I've always bought Logos books instead of K, etc. because they usually treat you like someone who bought a book. i.e. you can cut and paste text into your papers and sell your books to others if you choose. As mentioned, people have spent a lot of money so they can pass their books onto their children or someone else.

    I don't see how people are still able to game the system with a $20 transfer fee to such an extent that Logos feels the need to take away our previously held rights. Bob's explanation doesn't really fit the stated case. e.g. No one is going to buy a book and then spend $20 per time passing it around to each member of a class. Also he's made it clear that Logos doesn't want to make it easy to transfer resources because they want to sell new copies to new people. What he's forgetting is that people are buying things they wouldn't otherwise expressly because it is possible to resell them later. Which policy results in more sales in the long run is something that time will tell, I guess.

  • Mike Childs
    Mike Childs Member Posts: 3,127 ✭✭✭

    I suppose this means you may leave your library to your son in your will, but he cannot leave will it to his son.

    This is disappointing.  And it is disappointing that to find this out in this way.  Not many of us had a clue this was true.

    Very bad form by Logos.  Worse than they think.


    "In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley

  • Mike Childs
    Mike Childs Member Posts: 3,127 ✭✭✭

    Bob:  (Buying one copy of a book and transferring it through a dozen people in a single class in a single week, for example. The ebook equivalent of buying a dress on Friday and returning it on Saturday. Or buying stuff in bundles and sales and then selling the individual titles one at a time to other people for more than their component price in the bundle.)

    That really seems like a red herring.  Since Logos gives a no question asked 30 day money back guarantee, there is nothing to stop the dozen students from all buying the book on Monday and returning it on Friday anyway.  And that would be a lot cheaper than a dozen $20 transfer fees.  Gee Whiz. I don't think you thought that one through.

    Also, I don't think the company has ever allowed buying something in a bundle and transferring individual books from that bundle.  I understood the rule was you must transfer the whole bundle.  Is that not right?

    Mr. Bob is a good Christian business man.  I know that.  But this response was not his finest hour.

    I think this decision loses more credibility that it makes in profit.  There is a trust element between Logos customers and Logos.  It is a unique company in that they really do go out of the way to do the right thing.  And I bet you, with a little reflection, this decision will be reversed.  Don't know anything, but just basing that on my long experience as a Logos customer. 


    "In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley