Crash on Startup of L5 Gold in parallel account after installation of L5B3

TCBlack

 Bug:

Using Windows 7 Pro.

After the automatic upgrade  to  5.3 Beta 1 (5.3.0.1128) on my primary account, I logged into my second account on my computer, in which I keep a copy of Logos 5 gold release. After the upgrade, Logos 5 Gold crashes on startup when I try to start it.

Description:

I believe the upgrade to 64 bit has created a problem for the 32 bit application running in a different account on the same machine.

 Steps to reproduce 

1. Have two accounts with L5 on it.

2. Upgrade one of the accounts to the 64 bit 5.3 Beta 1 (5.3.0.1128).

3. Try to load the 32 bit L5 gold in the other account.

4. crash.

 

Expected Result  

Well I had hoped that the Two programs would play nice together. But probably requires a separation of 32 bit and 64 bit prerequisites to do so.

 System Specs 

 Desktop | Windows Experience Index: 5.9 | Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz | 6GB RAM | Four Monitors: (HP L1740=1280X1024),  Dual 22" widescreen monitors vertical at 1050x1680, Built in 1600X900| ATI Mobility Radeon HD 4670 |500 GB HD/ <200GB free | Windows 7 Professional 64bit - all patches. | 

 Android | Samsung Galaxy S5 Active (SM-G870A)| Android 4.4.2 | Kernel 3.4.0-2304514  

 

TCBlack

Whoops! 

Logs: 

0728.Logos Log Files.zip 

Todd Phillips

https://community.logos.com/discussion/comment/621974#Comment_621974

Did you see Dave's thread on the same topic?

http://community.logos.com/forums/t/88363.aspx

TCBlack

https://community.logos.com/discussion/comment/621976#Comment_621976

No I had not.

However there is at least one difference: I do did get crash logs.

I'll post a link to this thread in that one and continue over there.

Dave Hooton

TCBlack said:

I logged into my second account on my computer, in which I keep a copy of Logos 5 gold release. After the upgrade, Logos 5 Gold crashes on startup when I try to start it.

The logs show you have 5.0 Beta 4; which appears to have been untouched for nearly two years!

Dylan Rondeau

TCBlack said:

After the upgrade, Logos 5 Gold crashes on startup when I try to start it.

See my reply to Dave's thread. Unfortunately the 64-bit prerequisites are installed to the whole machine, and replace the 32-bit prereqs. [:(]

TCBlack

https://community.logos.com/discussion/comment/622136#Comment_622136

Dave Hooton said:

The logs show you have 5.0 Beta 4; which appears to have been untouched for nearly two years!

Stopped touching that account when 5 went gold I guess.  Anyway, not all of them. At least the crash log was from today.