Home screen links dead

As the subject states, suddenly all the links on my home screen no longer work. I have not made any recent changes to my system, all has worked fine for the last several months until now.

I am running an up-to-date Logos on a Win 7pro, 64 bit, Dell Optiplex 960, 2 Duo CPU E8400 @3.00GHz with 3GB ram.

Everything else seems to be working fine in Logos, just no active links on the home page. When I click one there is a flash of the "thinking" icon (very quick, almost imperceptible), and yet nothing happens.

Any help would be appreciated.

Thanks, David

Find more posts tagged with

Comments

TCBlack

While I ponder this, please enable Logging (http://wiki.logos.com/Diagnostic_Logging ).

Replicate the problem, but do not restart Logos until you've moved or uploaded your logs. (Logos rewrites logs when it starts).

Then upload your logs ( http://wiki.logos.com/Uploading_Logs ) so we can take a look.

Thanks.

TCBlack

Perhaps also a screenshot or better a screencast?

JT (alabama24)

suddenly all the links on my home screen no longer work. I have not made any recent changes to my system, all has worked fine for the last several months until now.

Have you tried restarting your computer?

David Brown

Thank you to everyone who has responded. My apologies for taking so long to respond, as I was at work. To answer the question asked, yes I did restart my computer, to no avail.

I am attempting to attach the log files. I must admit I am lost when looking at them.

All help is appreciated. I am off to teach Bible Study.

83445.Logos Log Files.zip

Thank you and have a blessed evening.

David

David Brown

https://community.logos.com/discussion/comment/627382#Comment_627382

Attempting to post once again. I have had two previous attempts fail. Yes I did restart the PC. Attached is the log file.

Thanks and have a blessed evening.

David

Bradley Grainger (Logos)

This can happen if your default browser isn't configured correctly. Does opening Start > Run and pasting in https://www.logos.com (then pressing Enter) open your browser correctly, or show some sort of error?

Sometimes, changing your default browser to Firefox then back to IE (or vice versa) can help clear out this data.

David Brown

https://community.logos.com/discussion/comment/627492#Comment_627492

Wow! Changing the default browser worked.

Thank you so much for all the replies.

David Brown

https://community.logos.com/discussion/comment/627596#Comment_627596

Apologies for the seemingly long response time. I attempted to respond multiple times and received an error every time until the last.

TCBlack

https://community.logos.com/discussion/comment/627492#Comment_627492

Thanks, once again, for adding to my knowledge Bradley!