Crash While Typing in Library Search Box
Description
Crashes when typing in the Find Box after clicking the Library button
Repro
- Open Logos 4
- Click on Library button
- Type anything you want to find in the library
- Program crashes every time
Actual Result
Program crashes when searching for library titiles
Expected Result
Expected to find a book name with the words I am typing
System Specs (if using multiple computers or not in your signature)
- Windows 7 on a desktop, Intel quad core, 8GB RAM, nVidia geforce 8500
Comments
I installed via the download even though I am officially DVD tester. I will install on my laptop with the DVD when it comes.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association
Comments
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Forgot to attach log file.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
Hi Kevin, are you able to reproduce this issue every time? Is your indexer finished?
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Yes to both
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
It may be the case that something funky happened during the first phase of the installation. From Bradley's post, download this resource
http://downloads.logos.com/LBS4/LDLS4Installer/BetaCoreResources.lbsupd (640MB)
This is the reverse interlinear resource, it will have to re-index. This is from Bradley's post here: http://community.logos.com/forums/p/791/6984.aspx
Let me know how this goes for you.
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Followed the above instructions and left it overnight to re-index and it still is crashing.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
Followed the above instructions and left it overnight to re-index and it still is crashing.
Unfortunately, the initial log files you posted aren't showing the actual error. This can sometimes happen if the program crashes before it can finish writing the log. Can you please reproduce the problem and post another set of log files? In all cases, please keep submitting the report to Microsoft (if you are offered the option); we are collecting these crash reports and can often diagnose the underlying problem from them (though usually the log files are more helpful).
One other thing to try is clicking a rating star (on any book) or adding a tag; this causes My Library to be reindexed, which might flush out any bad data that's preventing the searching. (Depending on the speed of your computer, wait between 5-30 seconds after setting a rating for indexing to finish.)
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I am guessing it was the issue with the bad data in the index since clicking a rating fixed it.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0
