Logos 4 stops working during Passage Guide to Matthew 6:16-18

Does anyone know what would be causing the following? When I opened L4 tonight it said that new resources were available and started downloading them, then start re indexing. Showed that this would take about 3 hours. I did a Passage Guide for scripture above and now L4 quits working and asks me to send a message to Microsoft. Please help!

Find more posts tagged with

Comments

Dave Hooton

If the indexing is continuing then let it do so.

From L4 we need a crash log according to http://wiki.logos.com/Diagnostic_Logging- it may be a one-off error that occurs only whilst indexing so try to repeat it ASAP rather than wait for indexing to complete.

Mark Watson

https://community.logos.com/discussion/comment/72319#Comment_72319

Dave,

Indexing is still continuing. I have posted to my other post (which you replied to and I send my computer information also.) I will stop posting to this post and keep this discussion going on the other post. Now I am really confused. - but that is not anyone else's problem.

In short, look at other post from me.

Indexing is due to be finished in two minutes.