Running Logos 4 and after 15 min or so I get an error notice saying that "Logos 4 has encountered a problem and must close." 2577.Logos Log Files.zip
The log file doesn't help with the context as it was run after the crash. But there are lots of web service errors which could indicate problems with your internet connection or it could be a temporary glitch at the other end. Does Logos still crash?
To help better diagnose a crash, ensure logging is permanently enabled and upload the Log Files folder immediately after the crash, before restarting Logos.
Hi Dave,
Thanks. Yes logos does still crash. Next time it does I will upload the log files before I restart. How do I permanantly enable logging in logos 4?
Thanks!
How do I permanantly enable logging in logos 4?
There's a script for that, look at https://wiki.logos.com/Diagnostic_Logging#How_do_I_get_a_diagnostic_log.3f
ok, thanks, I just clicked on the script to enable logging. If it crashes again today, I'll post my log files before opening logos! Thanks!
We're investigating this problem. As a workaround, you should be able to prevent the crash by working offline.
Thanks
I am working offline today and so far no crashes...thanks again for your time and help!
How do you get Logos to run in Offline mode?
NVM. Figured it out. Super Frustrated right now [:P]
Hi Bradley, how we doing with the investigation? Thanks for your help!
I have no updates at this point.
Ok, thanks for the "update." [:D] Have a good day!
