Logos won't start on iPad 2 (iOS 8.1)

Christian Tirtha
Christian Tirtha Member Posts: 2
edited November 21 in English Forum

Hi there

I just installed Logos Bible on my iPad 2 (iOS 8.1) but the app just won't start. It shows the main page for a fraction of a second then it shuts down. Tried deleting and re-installing but same results.

Any help would be much appreciated.

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Did you have the app installed on this device before you installed 8.0/8.1? How many books did you have downloaded? How much free space you do have on the device? Have you tried a full shut down? 

    macOS, iOS & iPadOS | Logs |  Install

  • Rod Bergen
    Rod Bergen Member Posts: 251

    I have exactly the same problem. 

    Did you have the app installed on this device before you installed 8.0/8.1? Yes

    How many books did you have downloaded? 4

    How much free space you do have on the device?  4.4 Gb

    Have you tried a full shut down?  Yes

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    I have exactly the same problem. 

    Did you have the app installed on this device before you installed 8.0/8.1? Yes

    How many books did you have downloaded? 4

    How much free space you do have on the device?  4.4 Gb

    Have you tried a full shut down?  Yes

    1) Before you upgraded your device, what version of iOS was it running?
    2) Before the iOS upgrade what version of Logos were you running?
    3) How did you go about the iOS upgrade; did you perform a full backup of your device using iTunes, install the iOS update, and then restore the apps to your device?

  • Rod Bergen
    Rod Bergen Member Posts: 251

    1) Before you upgraded your device, what version of iOS was it running?

    2) Before the iOS upgrade what version of Logos were you running?
    3) How did you go about the iOS upgrade; did you perform a full backup of your device using iTunes, install the iOS update, and then restore the apps to your device?

    Please ignore my response on the other thread.  My problem is with 8.1 running on an iPad 2

    1) Before you upgraded your device, what version of iOS was it running? Unsure but I assume it was 8.0x since I normally update whenever an update is available.  Logos is not working on iOS 8.1 which is what I am currently running on my iPad 2

    2) Before the iOS upgrade what version of Logos were you running? Most recent version (again I regularly update all apps)

    3) How did you go about the iOS upgrade; did you perform a full backup of your device using iTunes, install the iOS update, and then restore the apps to your device? Updated via wireless and did not perform a backup prior to the install.

    4) Have you completely deleted the Logos app and tried a fresh install?  Yes (several times)