website's issue is causing loss on sale..

mike
mike Member Posts: 2,111 ✭✭✭
edited November 2024 in English Forum

I wanna purchase more packages, but I can't see anything..

Didn't Logos anticipate this type of issues?

Aren't you guys losing sales at this hour?

Comments

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,071

    We're aware of these problems and are working to solve them as quickly as we can. Thanks for your patience.

  • Ray from Faithlife
    Ray from Faithlife Member Posts: 460 ✭✭

    Hey Mike, 

    Sorry for the inconvenience. Give us a call at 1-888-875-9491. We'd love to help you complete your purchase.

    RD3

    Logos Marketing | ray.deck@logos.com

  • Deacon Steve
    Deacon Steve Member Posts: 1,609 ✭✭✭

    I would recommend patience and prayer on our part for those involved directly in solving problems.

    I'm sure it's "all hands on deck" right now in Bellingham.  Issues will get resolved eventually.

    [:)]

  • David Taylor, Jr.
    David Taylor, Jr. Member Posts: 4,386 ✭✭✭
    https://community.logos.com/discussion/comment/644145#Comment_644145

    This is the case with every launch of a new Logos Engine.  It is OK! Servers get overloaded.  Goodness, even when I worked for Apple (much larger then Logos) the servers got bogged down on iPhone/iPad launch days.  No biggie, it happens.

    The resources will still be there to purchase, even if you have to wait a little bit.  After all, you didn't have them yesterday right? [;)]

    davidtaylorjr.com

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