504 Gateway Time-out
Are others getting an error on the Logos site? Is there really that much traffic that the site crashed within a short period of announcing Logos 6. Seriously?
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)
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I am as well, in the midst of trying to purchase an upgrade so I suspect it's a combination of the large download and the L6 launch causing unusually high amounts of traffic.
Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5
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Fred Greco said:
Are others getting an error on the Logos site? Is there really that much traffic that the site crashed within a short period of announcing Logos 6. Seriously?
Yep other (like me) have gotten it all morning.
Got on once, tried to follow a link and was booted off the site with a X 504 error.
http://hombrereformado.blogspot.com/ Solo a Dios la Gloria Apoyo
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That is absolutely ridiculous. It's not like Logos planned a launch this day, and couldn't have thought about problems in advance, right?
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
Fred Greco said:
That is absolutely ridiculous. It's not like Logos planned a launch this day, and couldn't have thought about problems in advance, right?
Has nothing to do with how much bandwidth and server load gets used. You CAN'T plan for that. Even Apple has issues like this on launch days.
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Fred Greco said:
That is absolutely ridiculous. It's not like Logos planned a launch this day, and couldn't have thought about problems in advance, right?
I'm getting the same thing. I have no insight into whether these problems were not anticipated, or whether the response to the launch was simply and greatly underestimated.
Either way (or some other way), I can't get on Logos.com either.
I'll probably just wait until tomorrow.
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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I found if I log out (click Sign out at top of the forum page), then it is fine to access logos.com. Just can't buy anything, which is probably a good. And also can't see dynamic pricing to see how much I would actually have to pay. But at least can browse the site to find out about Logos 6.
Hopefully they will either add more bandwidth/resources to the site so people can actually log in. Or I will have to wait until everyone else has gone to bed.
Jim
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A big thanks to everyone for both their patience and and their interest this morning. If you're having trouble getting through on the website, remember, we're only a phone call away, and we'd love to talk to you directly about Logos 6. 888-875-9491
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Finally ... got beyond the 503 :-) ... to see this ...
This is what I see with the URL https://www.logos.com
No proper site, just what Ipresume to be a US ? phone number.
When I go via a bookmark (set to pre-pubs, sorted most recent) ... I get a similar display ... but not Verbum, L6.
Seems to be like the entire site is broken ... I cannot believe that this is intentional ... not even the marketing division, with its inglorious past history, would do this ... would they?
2017 15" MBP, iPad Pro
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It is intentional -- but not planned. They are fixing a problem with the site and will be back up ASAP.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Martin Folley said:
No proper site, just what Ipresume to be a US ? phone number.
When I go via a bookmark (set to pre-pubs, sorted most recent) ... I get a similar display ... but not Verbum, L6.
Seems to be like the entire site is broken ... I cannot believe that this is intentional ... not even the marketing division, with its inglorious past history, would do this ... would they?
Hi Martin - you can get through by phone from the UK on 0871 218 1700. I just did that, and got through to a sales rep pretty quickly and was able to order that way. It's now downloaded, indexed and working (although some datasets don't seem to have downloaded yet but I'm putting that down to server congestion - I can live without propositional outlines for another day or so!)
Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5
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What I don't understand is why on earth they planned the launch to just a few hours after the huge update. I can probably think of a dozen reasons why that seems less than optimal. I feel sorry for all employees who've gotten next to no sleep during the weekend, and won't get much this night either.
Mac Pro (late 2013) OS 12.6.2
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Here's a humorous result I got hoping the web site would load...
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Martin Folley said:
Finally ... got beyond the 503 :-) ... to see this ...
This is what I see with the URL https://www.logos.com
No proper site, just what Ipresume to be a US ? phone number.
When I go via a bookmark (set to pre-pubs, sorted most recent) ... I get a similar display ... but not Verbum, L6.
Seems to be like the entire site is broken ... I cannot believe that this is intentional ... not even the marketing division, with its inglorious past history, would do this ... would they?
Cute: when I go to the Verbum web site it is similar but tells me that "Logos 6 is here !!" https://verbum.com/
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