Just bought Logos6, indexer stuck at 99% on Mac mavericks

I have a LogosError.log in ~/Library/Application Support/Logos4/Logging/

Which shows (last few lines included for brevity):

Program Version: 6.0 (6.0.0.3700)

Time: 2014-10-29 10:53:58 -06:00 (2014-10-29T16:53:58Z)

Error downloading user events.

Libronix.Utility.Net.WebServiceException: Error handling response. Request: GET https://usereventsapi.logos.com/v1/events ---> System.Net.WebException: Error: ConnectFailure (Connection refused) ---> System.Net.Sockets.SocketException: Connection refused

at System.Net.Sockets.Socket.Connect (System.Net.EndPoint remoteEP) [0x000f1] in /Users/ccservice/External/mono-source/mcs/class/System/System.Net.Sockets/Socket_2_1.cs:1253

at System.Net.WebConnection.Connect (System.Net.HttpWebRequest request) [0x0019b] in /Users/ccservice/External/mono-source/mcs/class/System/System.Net/WebConnection.cs:213

--- End of inner exception stack trace ---

at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00065] in /Users/ccservice/External/mono-source/mcs/class/System/System.Net/HttpWebRequest.cs:971

at System.Net.HttpWebRequest.GetResponse () [0x0000e] in /Users/ccservice/External/mono-source/mcs/class/System/System.Net/HttpWebRequest.cs:985

at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse (System.Func`1 fnGetResponse) [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Alpha/Utility/src/Libronix.Utility/Net/HttpWebRequestUtility.cs:151

--- End of inner exception stack trace ---

at Libronix.Utility.Net.WebServiceRequestBase`1[Logos.UserEvents.Client.UserEventServiceClient+GetEventsResponse].GetResponse (IWorkState workState) [0x000ca] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Alpha/Utility/src/Libronix.Utility/Net/WebServiceRequestBase.cs:211

at Libronix.Utility.Net.WebServiceRequestBase`1[Logos.UserEvents.Client.UserEventServiceClient+GetEventsResponse].GetResponse () [0x00000] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Alpha/Utility/src/Libronix.Utility/Net/WebServiceRequestBase.cs:162

at Logos.UserEvents.Client.UserEventServiceClient.GetEvents (System.String eTag) [0x00000] in <filename unknown>:0

at Logos.UserEvents.Manager.UserEventManager.DoUpdate () [0x0001d] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Alpha/Sync/src/Logos.UserEvents.Manager/UserEventManager.cs:215

Anybody else seeing this, or able to help?

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Comments

Deacon Steve

May want to check over in this thread under General.

Duane Powers

https://community.logos.com/discussion/comment/647316#Comment_647316

thanks Steve - my understanding is that the Indexer doesn't begin to run until after the download completed (was something like 1.8G).

For clarity: Macbook Pro, 16G RAM, SSD hard disk, Mavericks 10.9.5

I could certainly blow away my entire install and try a fresh installation, not sure where to go from here without that drastic a measure though.

Thanks for any suggestions,

Duane

Mark Barnes

Indexer errors are logged in a separate log.

Personally, I would try simply restarting the indexer process (or rebooting if you prefer). There's a good chance that will get over the problem.

Duane Powers

https://community.logos.com/discussion/comment/647325#Comment_647325

Thanks Mark,

I've restarted Logos, it has downloaded more resources, and is indexing (while I cat all the .log(s) in my Logos4/Logging directory...

Perhaps you're right, much ado about nothing... I sure hope so, can't wait to start playing with Logos6...

Duane Powers

https://community.logos.com/discussion/comment/647328#Comment_647328

Okay, it has downloaded resources about three more times, indexed successfully each time, seems I was a bit hasty in my post.

Sorry for all the noise!

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