Please Help

Dear Brothers,

I downlaoded the Logos 6 Silver package, installed and ran it and as I was using it I opened the QuickStart Videos and as I began watching the second video the cursor simply turned into a red paintbrush like object with which you can write or paint red all over. I have seen this tool in some drawing programs. However much I tried to get rid of this strange cursor I did not suceed. I could not operate any other buttons with this cursor.

So ultimately I hit Ctrl+Alt+Del and ended the Logos Task.

After sometime I opened it again and watched one more video which went well. Next I clicked on another video and lo the same thing repeated-cursor turned into red object with which you cannot click on any button.

So I repeated the Ctrl+Alt+Del and closed Logos.

Now Logos has disappeared from my computer and am not able to find it. When I click on the LogosSetup.exe file it says "Logos is upto date".

Please help..........

Thank you............VIJAY HEBBAL

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Comments

George Somsel

Vijay,

I can't help you with your cursor problem, but I need to warn you against putting your email address in plain text. Disguise it so that a human can understand it, but bots cannot harvest it to send you spam.

EXAMPLE: falseID@NoName.com becomes falseID at NoName.com.

Click on the "More" button on your post and select "Edit" to do this.

Bradley Grainger (Logos)

the cursor simply turned into a red paintbrush like object

This is a "presentation" feature of Logos that can be activated by pressing F8. To go back to normal mode, press Esc.

Rosie Perera

https://community.logos.com/discussion/comment/656130#Comment_656130

Now Logos has disappeared from my computer and am not able to find it. When I click on the LogosSetup.exe file it says "Logos is upto date".

Bradley, I suspect this is his main need for urgent help right now, though thanks for explaining the drawing cursor thing to him. I'd forgotten all about that presentation feature.

Vijay, what computer/OS are you running? If it's Windows, are you able to find Logos by clicking the Start button and typing Logos? If so maybe the icon simply disappeared from your desktop or Start menu, and you can pin it back there.

VIJAY HEBBAL

https://community.logos.com/discussion/comment/656137#Comment_656137

Hi Rosie.....I am using Windows 7 and when I click START I do not find Logos in the Programs.When I type Logos it appears and when I click on that nothing happens. The icon is sitting in the tray andd when I click that too nothing happens.

Rosie Perera

https://community.logos.com/discussion/comment/656141#Comment_656141

Sounds like perhaps a Logos process is still running. If you bring up Task Manager and click on the Processes tab, do you see an instance of logos.exe there? If so, end it. Then try again to run Logos by typing it in the Start menu. If that still doesn't work, try rebooting your computer and doing the same. Finally, if that doesn't work, try uninstalling Logos (via the Control Panel, Programs and Features) and reinstalling it from scratch. Someone else might be able to suggest a shorter method than this latter, because it will be slow/painful and you want to work around having to reinstall if at all possible. But I'm about to head to bed and don't have time to help you further tonight.

VIJAY HEBBAL

https://community.logos.com/discussion/comment/656143#Comment_656143

Under processes there were 2 entries of logos.exe. I ended both of them and bravo something is wrking. Thanks for the help!!