Updates Give us a Break!!!!!

Bryan S.
Bryan S. Member Posts: 183 ✭✭
edited November 2024 in English Forum

I would love to just one time open up my program and it didn't have to download 100+mb of updates and then index for an eternity just once... is this to hard to ask...would it be to hard to have updates installed on one day each week GIVE US A BREAK PPPPLLLLEEEAAASSSEEE..........

Disapointed

Christianity has not been tried and found wanting; it's been found difficult and not tried.

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Comments

  • abondservant
    abondservant Member Posts: 4,796 ✭✭✭

    Updates mean Logos is continuing to add value to the titles we've purchased long after they've received our money. For those of us with broadband internet, its a blessing indeed :)

    I can see where someone on a limited internet plan, or with dial up would not enjoy this... However you have the ability to determine when downloads are downloaded and when they are installed... So if you only want them to download or install on a certain date, disable them, and manually check weekly, monthly, yearly... Whatever floats your boat. 

    As for me, I will continue to happily download updates however large every day. :) Blessings

    L2 lvl4 (...) WORDsearch, all the way through L10,

  • Everett Headley
    Everett Headley Member Posts: 951 ✭✭

    I agree with the OP, since the Massive Update and L6, it does seem like every other time I turn around there is another update.  I get why and all, but two weeks of this now is annoying.

  • mab
    mab Member Posts: 3,071 ✭✭✭

    Turn off the automatic updates. Yes, the timing is often exasperating, but Logos gives you a choice. 

    The other thing you can do is do update now and exit the program when the download begins. The download and indexing will complete on their own. 

    The mind of man is the mill of God, not to grind chaff, but wheat. Thomas Manton | Study hard, for the well is deep, and our brains are shallow. Richard Baxter

  • MJ. Smith
    MJ. Smith MVP Posts: 54,899

    Welcome to the forums Bryan. I just opened my Logos and didn't have a download[:'(] I am expecting a new resource today[;)]

    Seriously, we having been going through a period with an extreme number of updates. I've noticed that the L6 updates seem to be batched together a bit more than two weeks ago. I would expect that as soon as the missing resources from the L6 packages are released things will get back to normal.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Paul-C
    Paul-C Member Posts: 1,896 ✭✭✭

    As for me, I will continue to happily download updates however large every day. 

    +1 [Y] 

    (Sorry OP [:D])

  • Wild Eagle
    Wild Eagle Member Posts: 1,601 ✭✭✭

    Each time I open Logos and see updates, I get excited because more resources are now tagged better. download is not an issue even though I have 3mbp download only. Indexing is not an issue because my SSD handles it well. 

    To those who don't like it, why wouldn't you disable updates. if you disable you won't get updates, and I will since I like them :) this solution will work for both of us

    "No man is greater than his prayer life. The pastor who is not praying is playing; the people who are not praying are straying." Leonard Ravenhill 

  • DMB
    DMB Member Posts: 14,288 ✭✭✭✭

    abondservant is absolutely correct.  

    By turning off automatic download updates.  Life becomes quieter.  Much more managable.  And best of all, no purchasing from Logos!!  During the monster download period (probably till next Feb or so for me), I'm been thoroughly enjoying the sales from Accordance (though not the new archaeology media resource;  it's not what the internet already delivers far better).

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    I don't disable because I want my program up to date JUST NOT EVERY DAY come on man..

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    Thanks for making my point a little better it is annoying to say the least...

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    I don't disable because I want my program up to date JUST NOT EVERY DAY come on man..

    Turning them off doesn't mean you don't get them. It means you get a message that there is an update ready to download. A message which you can ignore until it's convenient. 

    Mac Pro (late 2013) OS 12.6.2

  • Sean
    Sean Member Posts: 1,803 ✭✭✭

    Yeah, my quality of life with Logos vastly improved after turning off automatic updates. Especially during those times when I'm picking a free Vyrso book every other day. Just let it do it once a week or whenever is convenient.

  • Chris Robbers
    Chris Robbers Member, Logos Employee Posts: 63

    I'm sorry to hear this is causing some of you frustration. We try to strike a balance between getting updates and fixes into the hands of our users quickly, and not causing pain with frequent downloads and indexing. The launch of Logos 6 required us to update a little more frequently than normal to fix critical bugs. I expect this will start calming down in the near future. We realize that not everyone is on broadband and that indexing can be an inconvenience. We will continue to refine our process to minimize the recurrence of downloads for our users going forward. Thank you for your patience, and I hope you enjoy our dedication to continual refinement of our data in return for your investment in our products!

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    Chris, perhaps now would be a good time for a blog post about how to set automatic updates to no or schedule them to a convenient time?

    Mac Pro (late 2013) OS 12.6.2

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    fgh said:

    Chris, perhaps now would be a good time for a blog post about how to set automatic updates to no or schedule them to a convenient time?

    +1 Good idea. [:)]

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

  • Levi Durfey
    Levi Durfey Member Posts: 2,217 ✭✭✭

    alabama24 said:

    fgh said:

    Chris, perhaps now would be a good time for a blog post about how to set automatic updates to no or schedule them to a convenient time?

    +1 Good idea. Smile

    [Y]

    I don't mind the frequent updates at all, and it's relatively easy to manage the automatic downloads (if you know how).

  • Bruce Dunning
    Bruce Dunning MVP Posts: 11,159

    Integ said:

    I don't mind the frequent updates at all, and it's relatively easy to manage the automatic downloads (if you know how).

    I'm of the same opinion.

    Using adventure and community to challenge young people to continually say "yes" to God

  • Lee
    Lee Member Posts: 2,714 ✭✭✭

    I'm sorry to hear this is causing some of you frustration. We try to strike a balance ...

    I suggest you spread out your updates to a monthly cycle, unless there are showstoppers or critical functional deficiencies to address. It's no accident that a tiny company in Redmond has adopted this strategy.

  • abondservant
    abondservant Member Posts: 4,796 ✭✭✭

    Lee said:

    I'm sorry to hear this is causing some of you frustration. We try to strike a balance ...

    I suggest you spread out your updates to a monthly cycle, unless there are showstoppers or critical functional deficiencies to address. It's no accident that a tiny company in Redmond has adopted this strategy.

    There are other factors in Redmond's decision. 

    Hopefully they don't switch to this method. I enjoy seeing Logos download new updates. Plus, its  in your hands when you want to install them now, you can check on whatever schedule you like. 

    L2 lvl4 (...) WORDsearch, all the way through L10,

  • Otto S. Carroll
    Otto S. Carroll Member Posts: 693 ✭✭

    I love the updates...on days I'm not getting updates, I'm checking 5+ times throughout the day to see if I have any. Updates mean things are getting fixed or added!!! Logos, keep the updates flowing!!!

    __________

    15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)

  • Lee
    Lee Member Posts: 2,714 ✭✭✭

    Dear Logos dev: as rousing cheers leap off your monitors and reverberate through your cubicles, remember there is a silent majority who would rather use the software qua "normal user". You know, the ones who are just using the software for study, as your marketing guys say. They may not have the time or inclination to write on these forums. But their wallets will do the talking.

    Dear update-lover: you can see plenty more action in the beta channel. Sign up is free! Although honestly speaking "beta" or "stable" is just a label nowadays.

  • David Taylor, Jr.
    David Taylor, Jr. Member Posts: 4,386 ✭✭✭

    I get excited when I see the program is downloading updates.  It means it is getting better!

  • abondservant
    abondservant Member Posts: 4,796 ✭✭✭

    I get excited when I see the program is downloading updates.  It means it is getting better!

    Yes indeed. On my computer/internet it only takes a moment for them to download, and index as well most of the time. Plus with the tools logos gives us to manage when they download its not even a nuisance. I can use my head, and plan when they will occur so as not to be disruptive. IE at night before bed I kick off the update, wait for the download to start, and then close logos. By morning the updating is done. Then in the morning I check for free books, if any, I kick off the download, close logos, and make my self breakfast. In this way there are no interferences with with my studies. 

    L2 lvl4 (...) WORDsearch, all the way through L10,

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Lee said:Dear update-lover: you can see plenty more action in the beta channel. Sign up is free!

    For clarification: This thread is apparently about RESOURCE updates rather than SOFTWARE updates. 

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

  • Lee
    Lee Member Posts: 2,714 ✭✭✭

    alabama24 said:

    Lee said:

    Dear update-lover: you can see plenty more action in the beta channel. Sign up is free!

    For clarification: This thread is apparently about RESOURCE updates rather than SOFTWARE updates. 

    I did not reach that conclusion from reading the OP. Besides, within the bounds of usual expectation, updates of the magnitude and frequency complained of, belong in "beta" territory.

    I'm a user, not a fan. I surmise the silent majority out there would fit in that category also.

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    Thank lee, this is my feeling as well. I have used countless other good programs and never had to update them this much. To me it would appear that there is a lack of attention to detail or there just rushing to field a program way too soon. I had only owned logos 5 for two months and I bought it at a conference and there was not even a mention of logos 6 but when it came out I upgraded to it (I have the gold) This program cost way too much to have this many problems. the developers need to get on the ball. [8o|]

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • Lee
    Lee Member Posts: 2,714 ✭✭✭

    I think the devs hear you. They may not have the final word on some matters.

    Meanwhile, if the program works well enough now, you can mitigate by turning off automatic updates until a few weeks later, or a time when you don't need to use it right away.

    Welcome to the forums. This can be a good place to find technical and other help.

    Devs: - how about a middle-ground, daily/weekly/monthly user-selectable update-check option? Just a few lines of code.

  • Mike Tourangeau
    Mike Tourangeau Member Posts: 1,552 ✭✭✭

    I get excited when I see the program is downloading updates.  It means it is getting better!

    Me too....more tagging!

  • David Taylor, Jr.
    David Taylor, Jr. Member Posts: 4,386 ✭✭✭

    Thank lee, this is my feeling as well. I have used countless other good programs and never had to update them this much. To me it would appear that there is a lack of attention to detail or there just rushing to field a program way too soon. I had only owned logos 5 for two months and I bought it at a conference and there was not even a mention of logos 6 but when it came out I upgraded to it (I have the gold) This program cost way too much to have this many problems. the developers need to get on the ball. Super Angry

    Most of the updates are not problems.  You are not really being fair or objective about this.

    There have only been 4 software updates since L6 launch.  That is no different than any other major program out there.  The rest are resource updates.  Many times an update is not fixing a problem, but rather adding addition information/tagging/metadata/footnotes/updates/content to the resource.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,899

    Lee said:

    Devs: - how about a middle-ground, daily/weekly/monthly user-selectable update-check option? Just a few lines of code.

    We already essentially have daily - simply set a short time frame for download. It shouldn't be hard to add a day of week function or even a day of month although I see some risk with a monthly cycle.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    I did turn off auto updates to make life easier... I too want my program up to date though and would like to leave it on or schedule it but I turn my computer off when i'm done using it... maybe an update on Mondays when most pastors are off...(but i still study) its just a day i can live with out it.  

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • David Taylor, Jr.
    David Taylor, Jr. Member Posts: 4,386 ✭✭✭

    I did turn off auto updates to make life easier... I too want my program up to date though and would like to leave it on or schedule it but I turn my computer off when i'm done using it... maybe an update on Mondays when most pastors are off...(but i still study) its just a day i can live with out it.  

    If you have auto updates turned off you can still update at any time by typing "Update Now" in the command bar.

  • Andy
    Andy Member Posts: 2,282 ✭✭✭

    If you have auto updates turned off you can still update at any time by typing "Update Now" in the command bar.

    Better still, you can type 'Update Now', in the command bar and then drag and drop it onto the tool bar for ease of use. 

  • David Taylor, Jr.
    David Taylor, Jr. Member Posts: 4,386 ✭✭✭

    If you have auto updates turned off you can still update at any time by typing "Update Now" in the command bar.

    Better still, you can type 'Update Now', in the command bar and then drag and drop it onto the tool bar for ease of use. 

    This is true.

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    Not a bad idea... I will do that... But the real point is being missed, I know that logos 6 is an extensive program, but when you spend this much on a program you expect it to be right by that i mean the developers have tested it, put it through the paces and fixed the quirks before letting it out the door... Lets be honest if YOU had a brand new car that had to be fixed as much as this program has had to have been you would be screaming at the dealership IMHO... 

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • Unix
    Unix Member Posts: 2,192 ✭✭✭

    I think what Faithlife did was to hurry to release version 6 in order to better compete with other Bible Study software companies that had already released.

    Disclosure!
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    48G AMD octacore V9.2 Acc 12

  • Steve Farson
    Steve Farson Member Posts: 341 ✭✭

    What companies had already released?  I own packages from more than a few others and only one has had an update, and that was after L6.

    FWIW... Have had no issues with L6 since its first iteration, don't mind the regular updates (can do other stuff in the background), and my PC is several years old/not that fast, nor is my rural internet speed.

    Faithlife... Great job with L6. 

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    Steve Farson said: I own packages from more than a few others and only one has had an update, and that was after L6. 

    Thanks for Making my point. And I never said that this isn't a great program, it is... just needed a little more love before the release...

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • DMB
    DMB Member Posts: 14,288 ✭✭✭✭

    Starts with an 'a' and ends with an 'e'.  I had the same thought, Unix.  So many L6 trumpeted 'features' hadn't actually be completed.  So, purchasers will be blessed with mucho updates.  

     Bug-wise, I'd think pretty good for a 32>64 change.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Unix
    Unix Member Posts: 2,192 ✭✭✭

    Accordance 11 October 2014, YouVersion Bible App 5 April 2014. Those are perhaps the biggest competitors.

    Disclosure!
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    48G AMD octacore V9.2 Acc 12

  • MJ. Smith
    MJ. Smith MVP Posts: 54,899

    Not a bad idea... I will do that... But the real point is being missed, I know that logos 6 is an extensive program, but when you spend this much on a program you expect it to be right by that i mean the developers have tested it, put it through the paces and fixed the quirks before letting it out the door... Lets be honest if YOU had a brand new car that had to be fixed as much as this program has had to have been you would be screaming at the dealership IMHO... 

    Fallacy hound alert! A car is a poor analogy because the manufacture has full control over all the components. Software is more like making something that has t work internationally whether the power source and control device are a bicycle, oxen jet or car. And yes, I am one who wishes Faithlife had a more rigorous testing program.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Milkman
    Milkman Member Posts: 4,880 ✭✭✭

    Me too.

    Paul-C said:

    As for me, I will continue to happily download updates however large every day. 

    +1 Yes 

    (Sorry OP Big Smile)

  • DMB
    DMB Member Posts: 14,288 ✭✭✭✭

    I think Fallacy Hound is eating lunch at the Tanaka plant at Moses Lake.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,899

    Okay people ... I had to get up very early this morning. Can someone explain to me the pleasure or purpose of speculation with factual support? I can't even come up with good fallacious inferences for the speculation.

    Yes, as usual Faithlife released Logos 6 with incomplete development of the resources behind the features. But isn't this (a) their normal pattern of operation and (b) some resources have no meaningful definition of complete (in the same sense that Wikipedia is not complete)?

    I'm not complaining - just saying that early in the morning is NOT the time to read the same old, same old without getting discouraged.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • James Hiddle
    James Hiddle Member Posts: 792 ✭✭

    You forgot Bibleworks but they haven't updated to 10 yet but they are still a major competitor. By the way this post is directed to Unix.

  • James Hiddle
    James Hiddle Member Posts: 792 ✭✭

    By the way that post was directed toward Unix.

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    MJ. Smith said:

     Fallacy hound alert! A car is a poor analogy because the manufacture has full control over all the components. 

    Not so, a product is a product... and you are saying that faith life doesn't have full control of there product that's called hog wash in the south where i come from... my money purchases a product weather software or car so this is not a fallacy 

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • Bryan S.
    Bryan S. Member Posts: 183 ✭✭

    MJ. Smith said:

     Yes, as usual Faithlife released Logos 6 with incomplete development of the resources behind the features. But isn't this (a) their normal pattern of operation 

    Shouldn't this change? As a new user of Logos 6, 5 months now I wish I had known this before purchase...Seems like a destructive pattern IMO.

    Christianity has not been tried and found wanting; it's been found difficult and not tried.

  • David Taylor, Jr.
    David Taylor, Jr. Member Posts: 4,386 ✭✭✭

    MJ. Smith said:

     Fallacy hound alert! A car is a poor analogy because the manufacture has full control over all the components. 

    Not so, a product is a product... and you are saying that faith life doesn't have full control of there product that's called hog wash in the south where i come from... my money purchases a product weather software or car so this is not a fallacy 

    A few things:

    1.  You keep saying you paid a lot for the program.  Not true.  The program (engine) is free and has only had 4 updates since the launch.  You PAY for resources.

    2.  You seem to think that the Logos updates are different than any other software out there.  I used to work for Apple and I am telling you this isn't just Logos.  It is Apple, Microsoft, Norton, and any other major software company out there.

    3.  What is so broken with the system that you think you have been cheated?  I have used L6 since day one and other than a glitch here and there have had zero problems and the glitches definitely do not merit the types of rants I have seen in this thread.

  • DMB
    DMB Member Posts: 14,288 ✭✭✭✭

    MJ is correct.  The logosian car example probably is due to so many guys; that's their point of reference?

    But I used to have a QA division under my supervision, and I would argue 'supervision' is a major stretch in manufacturing, unless you absolutely do not contract.  Software development is similar, I'd assume, with the added risk of the piece of licensed code actually changing beneath your own code at time unspecified.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Lee said:

    I did not reach that conclusion from reading the OP.

    Here is what he wrote:

    I would love to just one time open up my program and it didn't have to download 100+mb of updates and then index for an eternity

    Indexing is indicative of a resource update. Indexing does not occur when there is ONLY a software update.

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!