Bug: Endless startup

spitzerpl
spitzerpl Member Posts: 4,998 ✭✭✭
edited November 2024 in English Forum

LogosIndexer.log

logos.log

I'm not sure if I'm running a Beta on this laptop or stable. The only action I perform is I try to open Logos, which results in the "Preparing Library" message which never goes away.

Symptons:

-Indexer states "Logos Bible Software is downloading resources"

-I have no L6 icon on the system tray, just a blank white "paper sheet" icon in its place.

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,125

    Start a Command Prompt,  type bitsadmin /reset and hit the Enter key. This should clear updates the indexer was trying to remove. The Indexer log was less than complete, though, so ensure logging is permanently enabled before restarting Logos.

    Dave
    ===

    Windows 11 & Android 13

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    The only action I perform is I try to open Logos, which results in the "Preparing Library" message which never goes away.

    First thing to try is simply killing the indexer processes, and then try to launch Logos again.

    If that fails, kill it again and delete F:\Logos Resources\Logos5\Data\eyhklgie.d2l\UpdateManager\Updates.db

    (You library does need preparing, so give this time to happen after each step. Only kill it again if it gets stuck again.)

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!