Endless synchronization and Reverse Interlinear

Stephen Miller

First the good news ... at last L6 is working! At least it is almost working. I cannot use the internet feature.

1. "Synchronization" works endlessly without achieving anything.

2. The logs tell me there is problem with the ReverseInterlinear manager.

I have had these problems (and others) for over a month .... can someone help?

Stephen Miller

Sydney, Australia

LogosLogs30.zip

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Comments

Bradley Grainger (Logos)

1. There is some sort of connection problem between you and our sync servers. I think it's client-side, but I can't tell for sure. Do you have any firewall, proxy server, ISP filtering, etc.?

2. Can you zip and upload the following files?

\Logos 6\Logos\Data\rgh1gjib.pis\ReverseInterlinearManager\reverseinterlinearmanager.db
\Logos 6\Logos\Data\rgh1gjib.pis\LibraryCatalog\catalog.db

Stephen Miller

Bradley,

Thx for the reply. I am sure we will work this out.

1. Firewall is Norton360. I have disabled N360 without any change. I have several malware/spyware programs working away in the background. As far as I know they do not block web access but warn me.

As for proxy servers and ISP filtering I have no certain knowledge. I will contact my provider immediately and ask there advice. I use TPG and their service details are here http://www.tpg.com.au/support/generalsetting.php.

2. Find 2 files zipped and attached. (I cannot attach the catalog zip file ... is it too big 46M? Unzipped it is 87M.)

Thx

Stephen Miller

Sydney, Australia

reverseinterlinearmanager.zip

Bradley Grainger (Logos)

2. Let's ignore the Library Catalog for now; can you zip & upload this instead?

\Logos 6\Logos\Data\rgh1gjib.pis\ResourceManager\ResourceManager.db

Stephen Miller

Thx

Here is the file

Stephen

ResourceManager.zip