Logos 6 upgrade fails Microsoft .NET Framework installation

When trying to upgrade from Logos 5 to Logos 6 (I think it was 6.0a) I get:

The installation of the Microsoft .NET Framework 4.5 did not succeed

From searching the forum, I then tried removing .NET Framework 4.5.1 and again retrying the upgrade. This gave exactly the same result.

I don't understand why Logos 6 was trying to install 4.5 when 4.5.1 was already present.

What can I do next?

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Comments

Lee

Is there anything "custom" with your installation, e.g. installation in non-default folders?

If I were in your shoes, I would try uninstalling

   .NET 4.5
   Logos 5 and
   Logos 5 Prerequisites

from Uninstall Programs of the Control Panel.

If you run into a message "The specified account already exists" when uninstalling the Prerequisites, try the Fixit here: http://support2.microsoft.com/mats/program_install_and_uninstall/en

When that's done, install Logos 6

David Duckitt

I had the same problem and got round it by installing .NET 4.5.2 from the Microsoft site first. Then Logos upgraded fine...

Dave Hooton

I don't understand why Logos 6 was trying to install 4.5 when 4.5.1 was already present.

An imprecise message. But do install 4.5.2 and retry the Logos installation.

BriM

https://community.logos.com/discussion/comment/670887#Comment_670887

But do install 4.5.2 and retry the Logos installation.

Thanks. That fixed it.

Tony Garland

https://community.logos.com/discussion/comment/670833#Comment_670833

That worked for me too - thanks for the tip!

Dave Hooton

https://community.logos.com/discussion/comment/691414#Comment_691414

You're welcome.