Logos 6.0b beta 2 just crashed

Graham Criddle

I had Logos (6.0b b2 on Windows 8.1) open, had just been looking at Luke 2 in the NIV and had brought up a couple of notes files.

I was then working on a Word document (totally unrelated) and noted that Logos had crashed

Log attached

6283.Logos.log

Dave Hooton

You have something in common with Jack's crash  -

   ResourceUtility FormatException for saved text range: EndPosition = Article%3dJOHN_THE_APOSTLE.CHURCH_TRADITIONS_ABOUT_AUTHORSHIP

Except there is no crash recorded , which means the Windows Event viewer may have something. But I'll let Faithlife sort it out!

Graham Criddle

https://community.logos.com/discussion/comment/674643#Comment_674643

Dave Hooton said:

which means the Windows Event viewer may have something

Thanks Dave - good suggestion

The event viewer has

and

Graham Criddle

https://community.logos.com/discussion/comment/674651#Comment_674651

I've had this crash again twice in the last few days - Logos was open but I wasn't using it when it crashed

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/677156#Comment_677156

We won't be able to diagnose this without a native crash dump, unfortunately. If you get one by following the instructions at https://wiki.logos.com/ProcDump you can upload it to Dropbox, OneDrive, etc. then send us a download link.

Graham Criddle

https://community.logos.com/discussion/comment/677171#Comment_677171

Thanks Bradley

I'll look at that

Graham

Graham Criddle

https://community.logos.com/discussion/comment/677171#Comment_677171

Bradley Grainger (Faithlife) said:

If you get one by following the instructions at https://wiki.logos.com/ProcDump

Hi Bradley

I've just tried to set procdump going and it terminates immediately (once Logos loads a layout)

Are there any issues in using it with Logos 6?

Thanks, Graham