Adding a mobile device

I can't figure out how to get a mobile device to show up in my list of mobile devices. I have the app installed on both my iPhone and my iPad. The iPhone shows up on my list of mobile devices, but the iPad doesn't. I have gone round and round in the site trying to find any information on how to get a mobile device to show up on the list, but I haven't been able to find that information. I have logged in on both devices, but one one is showing up in my account, so I can't download resources to my iPad.

Any suggestions?

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Comments

J. Wesley Baker

Out of desperation I deleted my Bible! Logos app and re-installed it. That seems to have taken care of the problem.

I think what was wrong is that I may have installed the app on my iPad before purchasing Logos 6, so by re-installing and re-registering the app I updated the settings to include the iPad.

My Library purchases are showing up now and my iPad is appearing on the list of mobile devices.

Whew!

JT (alabama24)

Welcome to the forums! Glad you have it working now. [:)]

I have logged in on both devices, but one one is showing up in my account, so I can't download resources to my iPad.

For clarification: Were you not able to see the device within the desktop app (L5/L6) to be able to download resources, or could you not see and download the resources within the mobile app?

The app is designed for "one user," so there isnt a log out procedure. It sounds like you did what you needed to do (delete and reinstall). On the other hand, if you were able to see your resources, I just want to make sure you know that you can download resources directly from the mobile app... you don't HAVE to use the desktop app to do so.