Logos Bible Software 4 has stopped working.

When I attempt to open logos, I get the following message: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. After which, I click the close program button and the program closes- see attachment for picture of error message..

4150.Logos error message.doc

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Graham Criddle

Hi Andrew - and welcome to the forums

Sorry to hear you are having problems

Please enable diagnostic logging and post logs in a reply to this thread after attempting to start Logos - details at https://wiki.logos.com/Diagnostic_Logging

And is there any reason you haven't upgraded to Logos 5? The core engine is available for free.

Graham

Andrew Smith Jr

https://community.logos.com/discussion/comment/679696#Comment_679696

Graham,

Thanks for responding. Attached are my log files. As soon as I get my system up and running I will upgrade to Logos 5. Thanks for your help.

Andrew1067.Logs.zip

Graham Criddle

https://community.logos.com/discussion/comment/679718#Comment_679718

Hi Andrew

From your logs, you have one (or two) corrupt database files. These will need to be deleted and they will then be recreated by the Logos software

Unfortunately, I can't determine which files they are. Hopefully someone with more expertise than me in reading logs will see this thread and be able to advise further

Graham

Andrew Smith Jr

https://community.logos.com/discussion/comment/679733#Comment_679733

Thanks!

Andrew Smith Jr

https://community.logos.com/discussion/comment/679733#Comment_679733

Graham,

I tried the upgrade to Logos 5 which you recommended and it seems to have fixed the problem. Thanks for all your help.

God Bless,

Andrew

Graham Criddle

https://community.logos.com/discussion/comment/679907#Comment_679907

Hi Andrew

I tried the upgrade to Logos 5 which you recommended and it seems to have fixed the problem. Thanks for all your help.

That is great news

Thanks for posting back, Graham