Could not install Logos 6 in Win 7

Sinot

Trying to install but struck at Downloading Logos Installer Script and have this warning in the log file

Job state: transient error

I have Logos 5 engine before but have it uninstalled.

Can anyone help?

Find more posts tagged with

Comments

Graham Criddle

Please post the logs in a reply to this thread (which may be moved to the Logos 6 forum where more people may see it)

Sinot

https://community.logos.com/discussion/comment/680278#Comment_680278

Here it is, thanks in advance

5226.LogosSetup.log

Dave Hooton

https://community.logos.com/discussion/comment/680343#Comment_680343

Try the following commands:

Click the Windows "Start" button
Type "services" in the Search bar and then click on the "Services" program at the top
In the list of services double-click "Background Intelligent Transfer Service"
In the "Startup Type" list select "Manual" and click "Apply"
Check whether the "Service status" is "Started"; if it is "Stopped" click on the "Start" button.

type "cmd" and select "cmd.exe" in the same way as "Services" above
type bitsadmin /reset and hit the Enter key.

Try the installation again.

Sinot

https://community.logos.com/discussion/comment/680458#Comment_680458

txs Dave but still not working. The strange thing is logos4setup somehow worked and the installation is completed. I can even get to the sign in screen. However, it is stuck at the downloading resources screen as attached. I have also attached the 3 logs here.

Logs from Logos 4 installation

0804.logos4setup.log

4544.PrerequisitesInstall.log

Logs of Logos 6 installation

7356.LogosSetup.log

Many thanks

Dave Hooton

https://community.logos.com/discussion/comment/680497#Comment_680497

Why are you installing Logos4?

Uninstall Logos Bible Software 4 (but leave Prerequisites) from Programs and Features. Delete the Logos 4 folder -> C:\Users\Dad\AppData\Local\Logos4.

Enable logging and install Logos 6.

If necessary upload the compressed log file folder as per the wiki.