Crash in L6 SR-5 - no indication why

As said in the post.

I was typing in my notes file at the time of the crash (note tied to Bible reference).

The logs don't record the crash (although the Error log shows a number of errors prior to the crash). Please note that the time stamp for the last error in the Logos.log is about an hour before the crash (at about 8:20am).

7624.Logos.log

7367.LogosError.log

EDIT: Reopening Logos and typing in the same note file entry did not crash the program. A fluke?

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Dave Hooton

The Windows Event log would show something, probably under .NET Runtime at the time of the crash

Rich DeRuiter

https://community.logos.com/discussion/comment/681215#Comment_681215

The Windows Event log would show something, probably under .NET Runtime at the time of the crash

Yep. Two Errors

Application Error:

Faulting application name: Logos.exe, version: 6.0.1.1352, time stamp: 0x54933661
Faulting module name: Libronix.DigitalLibrary.Resources.Native.dll, version: 6.0.1.1352, time stamp: 0x549335b0
Exception code: 0xc0000005
Fault offset: 0x00000000000b0cc4
Faulting process id: 0x2c5ec
Faulting application start time: 0x01d025d3c6c5a428
Faulting application path: C:\Users\Rich\AppData\Local\Logos4\System\Logos.exe
Faulting module path: C:\Users\Rich\AppData\Local\Logos4\System\Libronix.DigitalLibrary.Resources.Native.dll
Report Id: 1551accf-91d2-11e4-b30b-0024e8165a28

.NET Runtime:

Application: Logos.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at Libronix.DigitalLibrary.Resources.Logos.NativeMethods.SinaiEditorWrapper_MoveCaret(Libronix.DigitalLibrary.Resources.Logos.SafeSinaiEditorWrapperHandle, Boolean, Libronix.DigitalLibrary.Resources.Logos.Controls.SinaiMoveCaretDirection)
at Libronix.DigitalLibrary.Resources.Logos.NativeMethods.SinaiEditorWrapper_MoveCaret(Libronix.DigitalLibrary.Resources.Logos.SafeSinaiEditorWrapperHandle, Boolean, Libronix.DigitalLibrary.Resources.Logos.Controls.SinaiMoveCaretDirection)
at Libronix.DigitalLibrary.Resources.Logos.Controls.SinaiRichTextEditorControl.OnKeyDown(System.Windows.Input.KeyEventArgs)
at System.Windows.RoutedEventArgs.InvokeHandler(System.Delegate, System.Object)
at System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean)
at System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs)
at System.Windows.UIElement.RaiseTrustedEvent(System.Windows.RoutedEventArgs)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(System.Windows.Input.InputEventArgs)
at System.Windows.Interop.HwndKeyboardInputProvider.ReportInput(IntPtr, System.Windows.Input.InputMode, Int32, System.Windows.Input.RawKeyboardActions, Int32, Boolean, Boolean, Int32)
at System.Windows.Interop.HwndKeyboardInputProvider.ProcessKeyAction(System.Windows.Interop.MSG ByRef, Boolean ByRef)
at System.Windows.Interop.HwndSource.CriticalTranslateAccelerator(System.Windows.Interop.MSG ByRef, System.Windows.Input.ModifierKeys)
at System.Windows.Interop.HwndSource.OnPreprocessMessage(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at System.Windows.Threading.Dispatcher.Invoke(System.Windows.Threading.DispatcherPriority, System.Delegate, System.Object)
at System.Windows.Interop.HwndSource.OnPreprocessMessageThunk(System.Windows.Interop.MSG ByRef, Boolean ByRef)
at System.Windows.Interop.ThreadMessageEventHandler.Invoke(System.Windows.Interop.MSG ByRef, Boolean ByRef)
at System.Windows.Interop.ComponentDispatcherThread.RaiseThreadMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.TranslateAndDispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run()
at LDLS4.OurApp.InitializeAndRun(System.Collections.ObjectModel.ReadOnlyCollection`1<System.String>, Libronix.Utility.Threading.SingleInstanceManager)
at LDLS4.OurApp.Main(System.String[])

------------------------

Doesn't mean much to me. It looks like a problem with the Note rich text editor interacting with the system keyboard. Beyond that (if that's even the issue) . . . (?)

Alan Palmer (Logos)

https://community.logos.com/discussion/comment/681275#Comment_681275

Richard, based on your error report the rich text editor experienced an unknown internal error when trying to handle the down arrow keyboard input.

Unfortunately, the logs don't provide any insight beyond that. It is highly likely that the situation was either related to a particularity of the specific note location, and/or previous actions, and/or timing of the down arrow keyboard input event.

Furthermore, I'm not aware of any existing bug reports that would coincide with the issue you experienced but I will keep my eye out for similar cases.

Given the limitations of our human memory and the passage of time since the event, I understand it may be difficult to remember much of what happened. But if you notice it again (or if anyone else experiences something similar), any details pertaining to the aforementioned variables may prove useful in rooting out the cause.

Rich DeRuiter

https://community.logos.com/discussion/comment/681545#Comment_681545

Given the limitations of our human memory and the passage of time since the event, I understand it may be difficult to remember much of what happened. But if you notice it again (or if anyone else experiences something similar), any details pertaining to the aforementioned variables may prove useful in rooting out the cause.

I remember a couple of things that happened. I had typed in two questions in a note attached to Genesis 37:15 "Who is this man? Is he a man, an angel, God in disguise?" Then I decided to add a paragraph, by pressing the Enter key, after those two questions. The cursor moved to the beginning of the line. I thought it was a display issue and pressed the Down key. Nothing happened. I pressed the End key and tried again. Same thing, same response. Finally I began typing the next sentence and Logos crashed. Whether I hit the Down key last, I have no idea.

If anything like it happens again, I'll report it.

Seems to me there was an update in MS Intellitype that same day, or the day prior. Not sure if that's related. I've not had any issues since. I haven't noticed this in other programs, nor in Logos prior to this event.

Alan Palmer (Logos)

https://community.logos.com/discussion/comment/681552#Comment_681552

This seems out of the ordinary (and likely related). If this is repeatable (even without a resulting crash), I'd love to investigate that as a possible cause for the earlier non-reproducible crash.

Rich DeRuiter

https://community.logos.com/discussion/comment/681557#Comment_681557

This seems out of the ordinary (and likely related). If this is repeatable (even without a resulting crash), I'd love to investigate that as a possible cause for the earlier non-reproducible crash.

If I see that behavior again, I'll be sure to note it in this thread.