Resource Reading Locations not Synching with the Locations in Windows

Rick Ausdahl
Rick Ausdahl Member Posts: 1,702 ✭✭✭
edited November 21 in English Forum

With version 4.4.6 of the Android app on my Kindle Fire HD, the reading locations of resources are not synching with the locations on the Windows version of Logos.  Anyone else seeing this?

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Comments

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Are you syncing both Desktop and mobile apps?  If you are running both the Desktop and mobile app at the same time, location information is not instantly synced between them.

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭

    I've had issues with my iPhone not picking up the location in a resource from where my iPad left off.  I know this is the Android forum, but I'd thought I'd add my experience too.

    MacBook Pro (2019), ThinkPad E540

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    I've had issues with my iPhone not picking up the location in a resource from where my iPad left off.  I know this is the Android forum, but I'd thought I'd add my experience too.

    Before going from one device to the other have you tried pressing the Home button to force a sync?

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭

    I've had issues with my iPhone not picking up the location in a resource from where my iPad left off.  I know this is the Android forum, but I'd thought I'd add my experience too.

    Before going from one device to the other have you tried pressing the Home button to force a sync?

    No, I was not aware of that function. I will try next time it happens.

    MacBook Pro (2019), ThinkPad E540

  • Rick Ausdahl
    Rick Ausdahl Member Posts: 1,702 ✭✭✭

    Are you syncing both Desktop and mobile apps?  If you are running both the Desktop and mobile app at the same time, location information is not instantly synced between them.

    I have never (to my knowledge) had the Bible app on my Kindle and Logos on a Windows machine on at the same time.  Synching is not working either way (i.e.  reading progress on the Bible app does not sync to Windows nor does reading progress on Windows sync to the Kindle).

    This is a relatively new problem for me.  It started after the upgrade to Logos 6, but I don't know if it started immediately after the upgrade because I set the Kindle aside for a while to focus on Logos 6.  All I know is that I've never had a synch problem until recently.  I'm currently running Logos 6.0.a SR-5 on Windows and as noted in my original post, I'm running Bible version 4.4.6.

    I'm having the problem on all the resources I'm currently using and have it whether or not the resources have been downloaded to my Kindle or are being accessed online.  I have tried using the "Home" button on the Kindle to exit the Bible app.  I've also uninstalled and reinstalled the Bible app.

  • Rick Ausdahl
    Rick Ausdahl Member Posts: 1,702 ✭✭✭

    Are you syncing both Desktop and mobile apps?  If you are running both the Desktop and mobile app at the same time, location information is not instantly synced between them.

    I have never (to my knowledge) had the Bible app on my Kindle and Logos on a Windows machine on at the same time.  Synching is not working either way (i.e.  reading progress on the Bible app does not sync to Windows nor does reading progress on Windows sync to the Kindle).

    This is a relatively new problem for me.  It started after the upgrade to Logos 6, but I don't know if it started immediately after the upgrade because I set the Kindle aside for a while to focus on Logos 6.  All I know is that I've never had a synch problem until recently.  I'm currently running Logos 6.0.a SR-5 on Windows and as noted in my original post, I'm running Bible version 4.4.6.

    I'm having the problem on all the resources I'm currently using and have it whether or not the resources have been downloaded to my Kindle or are being accessed online.  I have tried using the "Home" button on the Kindle to exit the Bible app.  I've also uninstalled and reinstalled the Bible app.

    Any thoughts on this yet, Kevin?

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Looks like this is bug, I'll write up a case for the dev team.

  • Rick Ausdahl
    Rick Ausdahl Member Posts: 1,702 ✭✭✭

    Looks like this is bug, I'll write up a case for the dev team.

    Thanks, Kevin!

  • Rick Ausdahl
    Rick Ausdahl Member Posts: 1,702 ✭✭✭

    Looks like this is bug, I'll write up a case for the dev team.

    Thanks, Kevin!

    With the 4.4.7 release that came out yesterday, I hoped this synching issue would be fixed along with the two finger scrolling.  It hasn't.  [:^)]    I sure hope it will be addressed soon.