Logos 3 error after Logos 4 install

Billy Staggs

I have installed logos4 and (via a new media CD) installed new Logos 4 resources to my Logos 3 install.  Now whenever I go into Logos 3 I get an error stating that "You must enter a serial number to activate Logos Bible Software 4 and unlock the resources it contains". I don't believe there is any such thing as a Logos 4 serial number and I have synced my license. Any suggestions?

Thanks,

BStaggs <><

Melissa Snyder

Hi Billy,

You'll find information on using your new Logos 4 resources in Logos 3 in this support article: http://www.logos.com/L4/support/Logos4Resources. One thing that articles does not mention is what to do if you install 3.0g from the media disc and get prompted for a serial number. In this case you would click on the Account Management link in the window above (or go to Tools > Account Management). Then hold the Ctrl key down as you left click on the words Serial Number next to the Serial Number field. This should bring up a small Delete option. Click on Delete and you won't be prompted to enter a SN again.

Once you are in the program, click on Tools > Library Management > Synchronize Licenses to install your Logos 4 licenses. Follow the instructions in the article to load your books.

Melissa

Billy Staggs

https://community.logos.com/discussion/comment/78790#Comment_78790

Thanks Melissa, worked like a champ.  That does seem like it would be worth a mention on the support page.

Thanks again,

bstaggs <><

 

Melissa Snyder

https://community.logos.com/discussion/comment/78798#Comment_78798

BillyStaggs said:

Thanks Melissa, worked like a champ.  That does seem like it would be worth a mention on the support page.

Thanks again,

bstaggs <><

 

Glad to hear it worked. The article has been revised.

Thanks,
Melissa