Highlights not syncing

Hi everyone

Today I was reading a commentary on 1 Peter on Logos for my iPad and made several highlights. Tonight I logged on to my desktop, and the highlights have not synced. I have logged in and out several times to see if that would activate them to no avail. Any solutions?

Thanks!

Shane

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Kevin Byford (Faithlife)

Hi everyone

Today I was reading a commentary on 1 Peter on Logos for my iPad and made several highlights. Tonight I logged on to my desktop, and the highlights have not synced. I have logged in and out several times to see if that would activate them to no avail. Any solutions?

Thanks!

Shane

If you sign in to logos.com with your user account and then navigate to documents.logos.com, do your notes/highlights appear there?

Shane Scott

https://community.logos.com/discussion/comment/687365#Comment_687365

Hi Kevin

No, they are not there.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/687369#Comment_687369

Hi Kevin

No, they are not there.

Are they still on your iPad?

Shane Scott

https://community.logos.com/discussion/comment/687373#Comment_687373

Yes.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/687374#Comment_687374

Yes.

Please make sure your iPad is online (preferably a good wifi signal) and then shut down the app and start it again and see if the notes appear at documents.logos.com.

Shane Scott

https://community.logos.com/discussion/comment/687373#Comment_687373

They finally showed up. I guess it just took some time for them to sync. First world problems!

Thanks!

Shane

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