No icon shown on iPad desktop

Glenda Curry
Glenda Curry Member Posts: 2
edited November 21 in English Forum

For some reason to access Vyrso I have to go to the App Store and click on the open button.  My email and password work fine and all my purchases are there.  Anyone know why I do not have an icon On my desktop?

 I thought of trying to delete the program (is that possible) and reload, but I am afraid I'll loose all my books.  Any suggestions would be greatly appreciated.  Thank you! 

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  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    For some reason to access Vyrso I have to go to the App Store and click on the open button.  My email and password work fine and all my purchases are there.  Anyone know why I do not have an icon On my desktop?

     I thought of trying to delete the program (is that possible) and reload, but I am afraid I'll loose all my books.  Any suggestions would be greatly appreciated.  Thank you! 

    What version of the Vyrso app are you running?  The current version is 4.4.2 - have you updated to the latest version?

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭

    Can you do a search for it on your iPad? Maybe it was accidentally moved to another page or dropped in a folder. 

    MacBook Pro (2019), ThinkPad E540

  • Glenda Curry
    Glenda Curry Member Posts: 2
    https://community.logos.com/discussion/comment/690278#Comment_690278

    Thanks ever so much!  I found it using Spotlight!

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