Hang (Freezes) Logos 8 start up on Mac

Logos 8 keeps freezing on start up. I hear the start up sound and it opens, but then the curser just spins and everything in unresponsive. Normally, after I force quit and try again it starts up without a problem.

I've attached the sampling log as requested on one of the other pages.

let me know what other information you need.

thanks, Mr. Shannon Schauber

6866.LogosLogs.shannonschauber.20190102-141226.zip

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Comments

Dave Hooton

Did you drag the download image to Applications folder? Have you restarted the computer?

Have you tried starting with the CMD key?

Shannon Schauber

https://community.logos.com/discussion/comment/1024757#Comment_1024757

Yes, when installing I dragged it to the application folder. it shows up in there nor as well.

The problem has been happening for over 2 weeks and multiple restarts.

and yes on the CMD key, I have two different accounts I use (personal and work) so I use the CMD key to bring up the log in screen to switch accounts.

thanks

Dave Hooton

https://community.logos.com/discussion/comment/1024779#Comment_1024779

I think it best for you to contact Customer Services to get this diagnosed.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/1024779#Comment_1024779

yes on the CMD key, I have two different accounts I use (personal and work) so I use the CMD key to bring up the log in screen to switch accounts.

Welcome [:)]

Alternative to using two accounts in one application is using two applications (Logos & Verbum) with different accounts, which allows both to be used at the same time. Caveat: need enough storage space for second application.

I think it best for you to contact Customer Services to get this diagnosed.

Concur about contacting Faithlife => https://www.logos.com/contact (noticed Logos Errors had recent Community Client cancellations).

Keep Smiling [:)]