Missing covers on all mobile devices

Hi,

Most covers are no longer showing on all three of my devices (2 x Android, 1 x Kindle). Especially in grid view, this is very annoying.

I've reinstalled the app on one device, and deleted the cache on the two others. This made the situation even worse.

It would really be good if this could be fixed.

Thanks!

Jan

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Comments

ManilaDave

I have this same problem on my Android devices. It is annoying but I can still open the resources. It is problematic when scrolling through commentaries on a particular book as it is more difficult to recognise volumes.

Jan Krohn

https://community.logos.com/discussion/comment/1023199#Comment_1023199

Bibbedy babbedy bump!

James Talarico

I have the same issue. Couple of times I got an error of not able to open offline resource.I am running Android 8.0. Reinstalled and still having the same issue other then the offline resource that seemed to be resolved. Some of the covers are still missing.

Jan Krohn

https://community.logos.com/discussion/comment/1024818#Comment_1024818

Matthew

https://community.logos.com/discussion/comment/1027151#Comment_1027151

Can confirm that I have also noticed this being an issue lately. Samsung Note 5 and 2017 Kindle Fire tablet, both with latest version of the app available in their respective app stores.

Karel Vasilek, B.Th.

https://community.logos.com/discussion/comment/1027159#Comment_1027159

I have this same problem on my Android devices. (Phone Android 9.0; Tablet Android 8.0)

Ray Timmermans

Same here. I have to hit the info button to tell what resources I have. A real pain when I upgraded to Gold

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1028524#Comment_1028524

Please accept our apologies. We are working on a fix for this issue.