Updated Logos.com Website!

Your percentage sort by "Savings" is still way off. It's not following the right numerical order.

mike said:

Your percentage sort by "Savings" is still way off. It's not following the right numerical order.

This is because the site sorts by the published discount, but then displays your dynamic pricing discount. The sort order is therefore correct.

First impression: The "Price/Add to Cart" box is MASSIVE, it's WAY TO BIG and is taking up too much space on the screen. Consider making it about 40% smaller so that you can fit more actual info about the product on the screen.

Also, you've moved the info about what collections the product is in all the way to the bottom of the page, even below all the comments, which is extremely inconvenient. Consider putting it closer to the product description, above the comments. The first thing I typically want to know about a product is whether or not it is in any collections.

Finally, the collections that the product is contained in don't seem to be listed in any logical order. Please list the collections in ascending order of price the way you used to.

Rick said:

For the resources that I’ve looked at so far, the “Tradition” description has been removed from the product pages. I’m going to miss that. Also, I’ve noticed that a lot of resources don’t list the resource type, such as “Monograph“ or “Commentary”. I hope they get updated and the descriptions return.

[Y]

Another suggestion: Move the "Ownership Status" search filter box to the top of the list. That's a great option, but you have to scroll all the way down to the bottom of the very long list of search filters to get to it.

Natalie Winburn said:

you can also click the "Show All" button and use the CTRL+F function to search the page for a particular order. 

I had not thought of that. Thank you.

From order history:

Searching samaritan (popup doesn't work; search text hidden). And the massive advert plus empty block below??

Natalie Winburn said:

RC said:

There's no authors listed for the books in the following bundle unless one hovers over the titles.

This is what the "old site" looked like for this same bundle: 

You also had to hover over the title in order to see the author. Is this what you're referring to, or something else? 

I had thought that all the collections and bundles used to have a section at the bottom of the page where the authors and page counts for the individual books were listed. Maybe I was wrong and that information wasn't included for all the bundles as well. I looked again at a few collections on the new website and I see that information there for some of them, so I guess I made a mistake in thinking the expansion bundles used to have that information too. I ask that the new website include that information in the future for expansion bundles as well. Apologies for any misunderstanding.

Natalie Winburn said:

RC said:

have a section at the bottom of the page where the authors and page counts for the individual books were listed.

Ok, I think I was misunderstanding you in the beginning. We do still display the "Individual Overviews" section on most collection products. See this one for example. Unfortunately, it doesn't look like that info is available for the expansion bundles. I will pass along your feedback. 

thanks

Celeste Fiorillo said:

Thanks for the report - would you mind sharing what device you're using? That will help us troubleshoot. Thank you!

Safari latest; ipad mini4

I think it gets mixed up between the advert-show, and the search. In any event, you can't see what you're typing after the first word.

Thanks.

Wish List needs to show which items I already own. The list used to show this by either showing "You own this product" or it had the price greyed out, I forget which.

I have used the wish list to keep track of my either recent or high priority purchases. Otherwise it is very difficult to keep track of my prioritized purchases. Our libraries get quite large and it is easy to lose track of the titles I want to be sure to study.

I also use the wish list to keep track of classic titles I most wish to purchase. It helps to see which of those I have already purchased.

My general constructive suggestion would be that when updating or revising a feature or product, make sure its useful features are not discontinued.

Natalie Winburn said:

To celebrate the new site, we are offering 30% off your first order. See this page for the eligible products and coupon code.

How long is the coupon good for? That's a lot of titles to sort through!

Sean said:

That's a lot of titles to sort through!

And, it's a little annoying that for many of the different ways to sort, The Unseen Realm always seems to pop up at the top of the list. It's really not that good of a book.

Phil Gons (Faithlife) said:

It's our bestselling title. I'm not sure what the relevance sort order is doing. It looks like a slight variation on bestselling. I don't think it's showing up first for any other sort orders. It depends on what filters are applied, I suppose. We're not artificially promoting it.

It comes up first under "relevance" for the topic of theology... Oh well. Whatever.

There is a problem with the pre-order product pages.

Previously, I could see if a resource is included in another bundle. Now that detail is gone.

Can you fix this?

Sorry ... just poking around at 5 am GMT ... woke early  ... slow to use the site in general ... massive circular 'working' symbol ... not internet connection speed ... 

Back to URL modifiers ... is there one that reverts the 'wish lists' to a to being simply a list of wishes, similar to the old system. I have 15 well organised lists and browsing them is awful with the tiled layout. Each list is in a section of it own. I only keep wish lists  because I cannot afford most Logo resources unless they are in a sale ... now it is difficult to see that basic information without many clicks ... unless I am missing something obvious.... such as 'on wish list' as a facet item ... but I can only see ownership status ... and ownership is tucked in right at the last when it should be the first ... who browses resources that already own?

Thanks.

Finally found my pre-pub list... the move is logical but I am not sure why each row needs so much space when there is no image ... too much scrolling to get to the bottom and see a USD total only. Where is the estimate local currency figure?

Credit card details ...

How can I deselect a 'default' card so that I am explicitly prompted during the checkout process? There is a significant difference between cards, dependent upon the bill total ... so I would like to choose at checkout time. (It comes down to card having 'transaction' fees and differing exchange rates.

Thanks.

There are several bugs in how the new site displays the Lexham Press New Testament Studies Bundle (70 vols.) for me.

1) It's showing me a dynamic price of $72.26, and yet total value if sold separately is less than that at $64.95.

2) The list of volumes I'd get if I purchased it (i.e., when I have "Hide resources I own" checked) is empty.

If I turn off the "Hide resources I own" checkbox, I can see a bunch of resources I don't own yet listed. These should all have showed up when I had "Hide resources I own" checked.

• High Definition Commentary: James $13.99
• James Verse By Verse (Osborne New Testament Commentaries) $13.99
• Jesus Wins: The Good News of the End Times $9.99
• The Righteous and Merciful Judge: The Day of the Lord in the Life and Theology of Paul $14.99
• The Star of Bethlehem: Science, History, and Meaning $11.99

(and indeed, their total comes to $64.95, confirming that was a correct total, but the dynamic price is suspect)

3) You can't click and drag the mouse to select most of the entries in the list of resources, only ones that are expanded under an item that had a caret next to it. See video.

-------------------------------------------------

There's also a bug in how the new site displays the Lexham Press Old Testament Studies Bundle (42 vols.) for me. It's showing me a dynamic price of $35.78, and yet total value if sold separately is $0. In fact, there are no resources in this bundle that I don't already own. If I turn off the "Hide resources I own" checkbox, I can confirm this. They all say Owned. So the dynamic price should be $0, and Add to Cart should be greyed out.

Kiyah said:

The first thing I typically want to know about a product is whether or not it is in any collections.

I miss this (under the price)!

I really like the way things look.on the new website. It's much easier to see things. That could be a problem to my wallet....[8-|]

Hi, I don't know how big is your Portuguese speaking customer base and how many of them are from Portugal or Brazil or from other Lusophone countries. But seeing that you have the different kinds of Spanish with different flags and not for Portugal might throw some off. 

Don't get me wrong, continental and Brazilian Portuguese are quite similar and most don't mind brazilianisms, we are used to it specially in christian literature (most good publishers are Brazilian). So I don't think that you need to hire a Portuguese translator and proof-reader to get another language on the website, there's an easier solution to keep both customer bases happy that many other companies have adopted in the past which is to have both flags on the icon. 

This is just a minor detail and my opinion of the company and it's products remains undamaged even if you don't change this, but I seriously want Logos to do well in Portugal (I always try to convince fellow students and pastors to give it a go!) and trust me when I say we Portuguese are very proud of our language.

Phil Gons (Faithlife) said:

Lee said:

"Restrictions apply" Could you set out the terms please?

1. You can use it only once.
2. It applies only to the 25,614 products in this list; 7,094 products don't qualify (including base packages).
3. The discount expires in roughly two weeks.
4. There's no minimum spending requirement or maximum savings limit.

Thanks Phil. Can you be more explicit on the end date? You've had so many great sales recently I've been spending more than budgeted. I'd love to pick up some more books but need to delay until July 14th. I'm sure a known end date creates a flurry of orders for Faithlife - in a positive way.