Any reason my highlights look so strange? Both new and old randomly appear as this (see screenshot). Thanks for your help!
Not sure why you're seeing that. I am not seeing that on ios or Catalina.
We would likely need more information about your system and logs. It is also possible that you could have a display hardware issue. Have you tried shutting your system down and restarting?
I don't get it on iOS, but seem to get it on my 4k Retina iMac.
seem to get it on my 4k Retina iMac.
That may be the issue. The resolution of Logos may not be that high and you are getting artifacts. I don't know for sure, but that may well be the case. Do you have another computer? Monitor?
That must be the issue. Thanks! I have a lower resolution monitor attached to my iMac and when I move Logos to that screen, the artifacts are not there. When I move it back, the artifacts show back up. Is this something Logos may be aware of, especially as screen resolutions get higher and higher?
That must be the issue. Thanks!
I'm sure Faithlife can fix this. Highlights on a 4K monitor (Logos for Windows) displays fine (although there is the disappearing cursor issue that Bradley has acknowledged).
although there is the disappearing cursor issue that Bradley has acknowledged
Where was this acknowledged? I am having this on my Mac.
although there is the disappearing cursor issue that Bradley has acknowledged Where was this acknowledged? I am having this on my Mac.
Please see https://community.logos.com/forums/t/186412.aspx
I am not seeing this issue on my 5k iMac
It seems you are using a natural highlighter. I found a similar problem in Android in dark mode where natural highlights become unreadable. It seems like it might be a similar problem, related to the rendering of the natural highlighting style.
Mark,
We're having some trouble reproducing this with a 4K monitor. Can you take a screenshot so I can see what your display settings are? Also, do you have any Program, Content or Panel Scaling turned on? If so please let me know what they are so I can add them to the case.
Thanks,
Philana
Thanks, Philana. Here's a screenshot next a panel. I checked in Settings and the scaling in Logos is all set to 100%. I'll be glad to provide anything else that may be helpful.
What is weird to me is that it doesn't appear in all of the highlights. Can you discern any rhyme or reason for which ones go wonky?
Is there anything else I can provide to help figure this out? Am I the only one. I have a Retina 21" iMac at home and at work, essentially the same model. They both do it. At work, I have an older monitor attached, when I move Logos to that screen, the pixelated highlight goes away.
