Bad eBook formatting & Bible reference tagging

I know this is an ebook and not a Logos edition, but the formatting is particularly poor on this one (see below). The font sizes and colors are distracting, and whole sections of text are hyperlinked as bible references. And this picture is one of many examples of the sentences being tagged as verses.

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Comments

Karl Fritz Jr.

what are the chances that FL sees a post like this and does a quick revision on an ebook? or is there some other recourse besides mentioning it on the forums?

JT (alabama24)

https://community.logos.com/discussion/comment/1192399#Comment_1192399

what are the chances that FL sees a post like this and does a quick revision on an ebook?

close to zero if you don’t post in the right forum. This should be in FLEB. As for turnaround, most don’t happen quickly, but <sometimes> the conversion software has been improved OR the publisher can send a better file.

JT (alabama24)

https://community.logos.com/discussion/comment/1192406#Comment_1192406

My post sounded snarky, which I didn’t really intend! Sorry for that.

The forums are primarily crowd sourced user support. If you want a FL employee to read a post and do something about it, make sure to post in the forum that correlates to the topic. Getting help with the mobile app, for example, you should post in the mobile forum.

To answer your Question again, fixes aren’t often quick, but it does happen sometimes. If whatever issue that needs fixing can be done by rerunning the auto converter, a “quick fix” is more likely.

Karl Fritz Jr.

https://community.logos.com/discussion/comment/1192454#Comment_1192454

Ah, good idea, thank you. I didn't think to look for that specific forum.