Web app won't load resources

I've been using the web app for over a year and love it, but suddenly it is stuck in an endless loop of trying to load the resources on the Logos web app page. I have tried turning off my VPN and even uninstalling it and then rebooting, but still no luck. The resource windows all show "LOADING" with the spinning icon, but they never actually load.

If anyone can offer advice I'd be very grateful.

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Comments

JT (alabama24)

Welcome Paul! Sorry you are having troubles. [:s]

If anyone can offer advice I'd be very grateful.

I can verify that the web app is currently malfunctioning. The issue isn't on your side, so the only thing you can do is to wait for FL to get it back up and running. In the meantime, you should be able to use the mobile and/or desktop platforms (which I know may not work in your case).

JT (alabama24)

https://community.logos.com/discussion/comment/1224578#Comment_1224578

Paul - I forgot to mention: There is a web app forum. This specific forum is for the desktop app (mac and windows). Here is a link: https://community.logos.com/forums/149.aspx

Lawrence Rafferty

Thanks for reporting the problem, and sorry for the inconvenience while it wasn't working. The cause of the problem has been identified and fixed.