Bug: Perrin's KoG Lectures Audiobook (silence)

There seems to be a bug in the audiobook: The Kingdom of God: Audio Lectures: A Biblical Theology, by Nicholas Perrin. It plays just fine, then the next time I attempt to open it on the iOS mobile app, no audio will play. I can toggle between the play and pause button, but it just doesn't play. I have exited and reloaded the resource, exited and reloaded the app, rebooted the phone, and occasionally one of those things would help, but as of today nothing worked. I updated the app to 10.0.1 (was previously on 10.0.0) but the problem persists. I have not experienced this problem with any of my other audio resources: audio books or audio from Mobile Ed courses.

Any ideas?

The resource support info is:

LLS:9780310106791
 2021-04-20T18:00:22Z 
9780310106791.logos4

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Comments

Brad

By the way, I did not test for this bug on L10 Desktop. I’m away from my compute. Has anybody experienced this same problem on the Desktop application?

Joe McCune (Faithlife)

Brad, we are able to reproduce this problem in Mobile, but not in Desktop. We will investigate further.

Brad

https://community.logos.com/discussion/comment/1231690#Comment_1231690

Brad, we are able to reproduce this problem in Mobile, but not in Desktop. We will investigate further.

Thank you, Joe, I appreciate it!

Brad

https://community.logos.com/discussion/comment/1231690#Comment_1231690

Brad, we are able to reproduce this problem in Mobile, but not in Desktop. We will investigate further.

Joe and All, the same problems are happening with Giglio's Who Is Jesus? Audio Bible Study in Mobile. Can you reproduce the same bug for that resource?

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1240503#Comment_1240503

Brad, we are able to reproduce this problem in Android, and I have mentioned this resource in the ticket that we have open for this issue.

Brad

https://community.logos.com/discussion/comment/1240721#Comment_1240721

Thank you, Joe