RESOURCE BUG: error in citation form

Sweeney, Marvin A. The Twelve Prophets & 2. Edited by David W. Cotter, Jerome T. Walsh, and Chris Franke. Vol. 1. Berit Olam Studies in Hebrew Narrative and Poetry. Collegeville, MN: The Liturgical Press, 2000.

I suspect 1 & 2 is what is intended but may be incorrect. As it reads now I'd expect to see 14 minor prophets ...

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Comments

Dave Hooton

This should be in General

MJ. Smith

https://community.logos.com/discussion/comment/1254639#Comment_1254639

Huh? I've never used general for this as it is relatively unmonitored. I assume I missed a request for a change?

SineNomine

Now it's in General and Faithlife hasn't responded.

Andrew Batishko

I can't recreate this. How did you create that citation and where in the resource were you at (a link might help)? Which citation style is that?

MJ. Smith

https://community.logos.com/discussion/comment/1254975#Comment_1254975

Which citation style is that?

Chicago

How did you create that citation and where in the resource were you at (a link might help)?

opened the information panel in the library - used copy under Citation which shows the error itself.

Andrew Batishko

https://community.logos.com/discussion/comment/1255010#Comment_1255010

It looks to me like the citation metadata for that book was updated on the 11th (after your initial post). Is the citation showing up correct for you now?

MJ. Smith

https://community.logos.com/discussion/comment/1255211#Comment_1255211

No, it is still incorrect.

LLS:BO12PROPH
2014-01-10T01:19:31Z
BO12PROPH.logos4

and no updates available.

Dave Hooton

https://community.logos.com/discussion/comment/1254648#Comment_1254648

Huh? I've never used general for this as it is relatively unmonitored. I assume I missed a request for a change?

It was in L9 Desktop forum

SineNomine

https://community.logos.com/discussion/comment/1255236#Comment_1255236

No, it is still incorrect.

Even now? I cannot replicate (resource info unchanged).

Andrew Batishko

https://community.logos.com/discussion/comment/1255236#Comment_1255236

Sorry for the delay in getting back to you. It appears that you application has skipped over the metadata update for some reason. We also had someone within Faithlife experience something very similar recently. We've created a case to investigate this problem.

For now, I think you may be able to force it to update the metadata by hiding the resource, then wait for the working indicator in corner of the library panel to stop spinning. Then unhide the resource and wait again. Then check the citation again.

MJ. Smith

https://community.logos.com/discussion/comment/1256041#Comment_1256041

That fixed it. I wonder what other metadata was not updated.

Nick Mueller

https://community.logos.com/discussion/comment/1256045#Comment_1256045

We have been continuing to investigate this issue and looking to gather some additional data from an affected system. If anyone encounters metadata that isn't correctly updated, before you follow Andrew's workaround, we'd like to hear from you. Let us know here and we will get in touch. If you could provide us some data from your machine, it will help us narrow down the source of the problem.

Thank you!