deleted notes

All of a sudden, some of the notes in my mobile app are not showing up - typically the notes that I have created in the last several weeks. I have uninstalled and reinstalled. I have synced multiple times. I can find the notes themselves if I go to the "notes" section in "settings", but they are not showing up in the text.

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Comments

JT (alabama24)

I can find the notes themselves if I go to the "notes" section in "settings", but they are not showing up in the text.

If you can find the notes, then it is clearly not a syncing issue.

Providing more details will be helpful to diagnose.

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1260675#Comment_1260675

Eric,

It is worth taking a minute to check the display setting, just to be on the safe side.

Please do the following:

Open a book you have recently added notes to.
Tap on the panel icon (3 dots) in the upper right to bring down the Action Menu.
Scroll down to the final option- View Settings.
Make sure that the box is checked in front of “Show notes”.

Ali Pope

https://community.logos.com/discussion/comment/1260751#Comment_1260751

Please follow Joe's steps above first, but we have received this report in another forum, as well and we have an existing case to fix it. Thank you!

Ali Pope

https://community.logos.com/discussion/comment/1260781#Comment_1260781

This has been fixed in the latest update on 26.0.2.