CRASH 28.0 RC 1: APP won't launch after updating to 28.0 RC 1 (28.0.32) (WIN 11)

I clicked to open the APP, and:

Splash screen displays.
Splash screen closes and "Preparing your library" appears for a few seconds.
"Preparing your library" closes then nothing happens. Task Manager shows Logos stopped.

Same thing happens if I launch with the CTRL key down for a clean launch to a blank layout, and also when I launch to work offline.

Logs:

1220.28 RC1 Crash.zip

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NB.Mick

hm. From your logs, it might be that the new notification line is causing problems, but that's more of a guess than actual knowledge. FL needs to react on this fast (RCs should be considered pretty stable, not produce crashes)

EDIT: just as a datapoint - I'm running 28.0 RC 1 just fine on Windows 10

Andrew Batishko

Thanks for the report. We'll take a look.

Savanna Lineberger

I clicked to open the APP, and:

Splash screen displays.

Splash screen closes and "Preparing your library" appears for a few seconds.

"Preparing your library" closes then nothing happens. Task Manager shows Logos stopped.

Same thing happens if I launch with the CTRL key down for a clean launch to a blank layout, and also when I launch to work offline.

Logs:

1220.28 RC1 Crash.zip

This crash has been resolved in RC 2.

Tim Hensler

https://community.logos.com/discussion/comment/1270788#Comment_1270788

Cool. Thank you.

Tim Hensler

https://community.logos.com/discussion/comment/1270793#Comment_1270793

Since Logos won't launch, and so won't auto update, is there an update installer for RC2 or do I have to use LogosSetup.exe?

Lynden O. Williams

https://community.logos.com/discussion/comment/1270796#Comment_1270796

Since Logos won't launch, and so won't auto update, is there an update installer for RC2 or do I have to use LogosSetup.exe?

That is probably your best option

Tim Hensler

https://community.logos.com/discussion/comment/1270797#Comment_1270797

Thank Lynden. To my surprise, it loaded Logos 28.0 RC 2 Beta, just what I wanted.