Bug- Copy/Paste-Drag/Drop Media to Sermon Doc Not Working in Windows

According to Logos help:

With a Faithlife Connect subscription, users can add images from a personal media library, the Media Tool, a Media search, guides, or computer folder by:
• Dragging images directly into the Sermon document.
• To drag images from a media resource hold down Cmd (Mac) or Ctrl (Windows) while dragging.

Logos Help. (2024). Faithlife.

This does not work for me, neither does copy /paste, or ctrl v. Dragging produces an icon with the appearance that it is moving an image but when the mouse is released nothing happens.

I tried sending it from the Media Tool "send to" menu without success.

I can ctrl+v it to a note or a Word doc, but trying to bring it back to Sermon Builder from there didn't work either.

Windows 11

Logos Pro 34.0 34.0.363

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Comments

Mike Binks

Seems to be working here OK Bill

(at least the dragging bit)

MacOS and Logos 34.1.9

Bill

https://community.logos.com/discussion/comment/1299555#Comment_1299555

Still not working for me on Windows 11

Bill

According to Logos help:

With a Faithlife Connect subscription, users can add images from a personal media library, the Media Tool, a Media search, guides, or computer folder by:
• Dragging images directly into the Sermon document.
• To drag images from a media resource hold down Cmd (Mac) or Ctrl (Windows) while dragging.

Logos Help. (2024). Faithlife.

This does not work for me, neither does copy /paste, or ctrl v. Dragging produces an icon with the appearance that it is moving an image but when the mouse is released nothing happens.

I tried sending it from the Media Tool "send to" menu without success.

I can ctrl+v it to a note or a Word doc, but trying to bring it back to Sermon Builder from there didn't work either.

Windows 11

Logos Pro 34.0 34.0.363

Bump

Can someone with Windows confirm this bug for me please

Matt Mattox

https://community.logos.com/discussion/comment/1299822#Comment_1299822

Can someone with Windows confirm this bug for me please

Sorry for the delay. I'll take a look and report back on what behavior happens on my Windows machine.

Bill

https://community.logos.com/discussion/comment/1300261#Comment_1300261

Can someone with Windows confirm this bug for me please

Sorry for the delay. I'll take a look and report back on what behavior happens on my Windows machine.

Thank you Matt.

To be clear, I'm trying to drag or send a piece of media into the text area of a sermon document itself, not a slide, which the help file seems to indicate can be done and it sounds like others above can confirm it is possible on MAC. I call tech support yesterday and they told me that this was not possible. I would still appreciate your confirmation.

Matt Mattox

https://community.logos.com/discussion/comment/1300272#Comment_1300272

To be clear, I'm trying to drag or send a piece of media into the text area of a sermon document itself, not a slide

That is good to know but we only support slide creation when dragging or pasting an image.

which the help file seems to indicate can be done

Where are you seeing this? I'm looking at the help file but not sure where it hints that. (see image)

like others above can confirm it is possible on MAC

I believe they only confirmed the drag-and-drop behavior will create a slide which is what I am also seeing on macOS. The answer you got from tech support is accurate but also a good feature request if you wanted to create a post as support for in-manuscript images. Feel free to create a post here -> https://feedback.logos.com/boards/logos-desktop-app

Bill

https://community.logos.com/discussion/comment/1300291#Comment_1300291

Where are you seeing this? I'm looking at the help file but not sure where it hints that. (see image)

Matt, Thank you for responding,

I'm not sure what you are referring to by (see image). If that is suppose to mean slide it is not helpful or meaningful. To me an image is what I am trying to drag and drop into the body of my sermon document.

I think the instructions above need to be modified because they do not say drag to create a slide for the Sermon document. They are currently ambiguous and misleading by using the term Sermon document, which is mostly thought of as the main body of the document and not just a slide. Those instructions assume everyone knows it means slides and that everyone uses slides, which I don't.

Thank you again though for checking into this for me, I really do appreciate it.

Matt Mattox

https://community.logos.com/discussion/comment/1300342#Comment_1300342

I think the instructions above need to be modified because they do not say drag to create a slide for the Sermon document. They are currently ambiguous and misleading by using the term Sermon document, which is mostly thought of as the main body of the document and not just a slide.

I'll bring this to the team, thanks for the feedback.