4.0c crashing when building collections

Michael Lyman
Michael Lyman Member Posts: 671 ✭✭
edited November 2024 in English Forum

It has crashed several times when trying to drag and drop books into collections. I just returned from Camp Logos in Atlanta and I can't tell you how many times it crashed on me and on several new users doing various tasks who hadn't turned off the start up music... Here's the logs.

21550.Logos4.log

2860.Logos4Indexer.log

7840.Logos4Crash.txt

5280.Logos4IndexerCrash.txt

Comments

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    I'll submit your logs to development.

    Update:  Devs are asking if your video card drivers are up-to-date (with manufacturer's most recent driver).

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,138

    Hi Michael,

    I think we've asked you to run some hardware diagnostics before, but have we ever asked you to stress-test your hardware with Prime95? If not, we would really appreciate it if you could run that overnight and let us know if it reports any errors. Please follow my instructions at http://community.logos.com/forums/p/16836/128062.aspx#128062

    Note that if you have 64-bit Windows, ignore the first download link in that other post and use http://mersenneforum.org/gimps/p64v2511.zip instead.