Bellingham, we have a problem

Jack Caviness
Jack Caviness MVP Posts: 13,638
edited November 2024 in English Forum

Attempted to create a note on Hebrews 11:1 from the NKJV when I received an alert "Logos has encountered a problem and needs to close." L4.0c SR-1, Windows XP Pro on a Mac Pro under Parallels 5.

8304.Archive.zip

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,357

    Caviness,  'e may have problem with clipboard! Have you tried opening it lately?[:D]

    Is it reproducible?

    Dave
    ===

    Windows 11 & Android 13

  • Al
    Al Member Posts: 105 ✭✭

    At Morris Proctor's Camp Logos today (Philadelphia) we were working with Notes and when we tried to create a note in Hebrews 1:1, several of us (6-8 of us that I'm aware of) immediately crashed.

    I crashed twice and had to reopen the program twice.

    Mo then had us run the Note on Galatians 1.1 and it worked fine for everyone.

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    Attempted to create a note on Hebrews 11:1 from the NKJV when I received an alert "Logos has encountered a problem and needs to close." L4.0c SR-1, Windows XP Pro on a Mac Pro under Parallels 5.

    Jack,

    1. Is this the first time you've seen this error (with Logos 4 or another program)? 
    2. Are there any other Windows programs that might have been using the Windows clipboard at the time this occurred?
    3. Does restarting XP within Parallels resolve the problem, or shutting down XP and restarting Parallels?

    Thanks,
    Melissa 

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    Al Bastin said:


    At Morris Proctor's Camp Logos today (Philadelphia) we were working with Notes and when we tried to create a note in Hebrews 1:1, several of us (6-8 of us that I'm aware of) immediately crashed.

    I crashed twice and had to reopen the program twice.

    Mo then had us run the Note on Galatians 1.1 and it worked fine for everyone.


    Al,

    Do you have a Logos4Crash.txt file from the crash that you can attach here?  Is it still crashing?

    Thanks,
    Melissa

  • Jack Caviness
    Jack Caviness MVP Posts: 13,638

    Melissa

    Sorry to have taken so long to respond to your questions, but I have been away from the forums for a few days.

    Is this the first time you've seen this error (with Logos 4 or another program)? 

    I have seen this error with Logos previously, but not recently. I have no other application installed on this VM.

    Are there any other Windows programs that might have been using the Windows clipboard at the time this occurred?

    I only use this VM for L4. I only use Windows when there is no alternative.

    Does restarting XP within Parallels resolve the problem, or shutting down XP and restarting Parallels?

    I have not had any other problem with this installation. I don't remember whether or not I rebooted XP, but I believe I simply restarted L4. I just created a test note on Hebrews 1:1 without a problem.

    I just thought the error needed to be documented in case it indicated a bug in the program.