Banners in desktop app

Mateus de Castro
Mateus de Castro Member Posts: 87 ✭✭
edited February 21 in English Forum

I changed the settings to stop seeing banners and offers in app. It requested a restart. Lo and behold, the first thing loaded after that was the 'black friday' banner. Checked settings and restarted again, just to be sure. Still showing. Is that some other setting? Do we have an option of not seeing those in app?

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Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,135

    NO works for me in Windows on Logos 38. Are you on Mac?

    Dave
    ===

    Windows 11 & Android 13

  • Jim Goos
    Jim Goos Member Posts: 12 ✭✭

    I have the same issue, but NO is greyed out, apparently because my qualifying product is not licensed. Does it have to be a subscription to be licensed?

    Jim

  • Dave Hooton
    Dave Hooton MVP Posts: 36,135

    I've elevated this thread to being a Bug, so should receive attention from Faithlife.

    Dave
    ===

    Windows 11 & Android 13

  • Jim Goos
    Jim Goos Member Posts: 12 ✭✭

    Thanks Dave

  • Logan Mann
    Logan Mann Member Posts: 14 ✭✭

    I was just about to get on here and suggest that those stupid banners be removed. I get the emails with product offers already. I now have to pay monthly for a product I have invested thousands of dollars in. Can we please just leave the ads out?

  • Mateus de Castro
    Mateus de Castro Member Posts: 87 ✭✭

    Exactly. Most apps you pay or subscribe to have ads removed. On Logos, you pay and receive more ads. It's borderline abusive.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,586

    I only see the ads I want to see. Could you please elaborate? Did you purchase a feature package in the last few years, or are you a subscriber? If so, I would expect you to have the option to disable Show Banners in Program Settings.

  • DMM
    DMM Member Posts: 222 ✭✭✭
    edited February 22

    Yes. Even the dashboard is full of ads. I counted a total of 42 "cards" on my dashboard. Of those, 25 of them were advertisements for Logos. Seriously?? Yes, you can disable them by deselecting "My Logos Messages" and "Pre-pubs", but making 60% of the dashboard ads is just ridiculous. Who thought this was a good idea? I could understand having 1 small area where the current sales could be shown, and another small area where some important messages could be displayed. That might be useful. But 25 different ads?

    I know the ads aren't even customized because here's an ad to try Premium but I have Max.

    Isn't this supposed to be for helping me study my Bible?

    And to clarify… these aren't ads that have appeared here and there over a period of time. These are all ads that are currently shown all at the same time on my "dashboard" that's supposed to be helping me make better use of Logos.

  • DMB
    DMB Member Posts: 14,299 ✭✭✭✭

    As I understand it, you have to pay Faithlife to remove the money changers from the temple.

    Kudos to DMM illustrating the ads!

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,586

    I'm sorry, but I fail to see the problem. You acknowledge that you can turn them off at will. Personally, I like to see my Logos messages but not pre-pubs, so that's what I see. If you don't like them, why do you have those options enabled?

  • Dave Hooton
    Dave Hooton MVP Posts: 36,135

    @DMM Yes. Even the dashboard is full of ads. I counted a total of 42 "cards" on my dashboard. Of those, 25 of them were advertisements for Logos. Seriously?? Yes, you can disable them by deselecting "My Logos Messages" and "Pre-pubs", but making 60% of the dashboard ads is just ridiculous.

    I don't get more than 4 ads in Verbum and 7 in Logos with "My….Messages" checked. So the option is yours. And I hardly use Explore!

    Dave
    ===

    Windows 11 & Android 13

  • NetworkGeek
    NetworkGeek Member Posts: 3,755 ✭✭✭
    edited February 22

    Well, Prepubs may be ads of course, but I like seeing them - I want to see what's new, as sometimes an important addition to a commentary set or the like shows up that I have not seen in the Prepubs online - there are so many as the search is not so great. I have turned off Messages too, I Have no interest in them. I also have turned off Feature Suggestions. Get Started for me has Devotionals and Lectionaries, so the combination of the 2 sections is a good start to the day for me. YMMV.

  • Mateus de Castro
    Mateus de Castro Member Posts: 87 ✭✭

    This is my Verbum for PC dashboard now. 'Show banners' is disabled. I think it's awful to have ads inside the Logos/Verbum app like that. Save it for e-mails and the website.

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,487

    @Mateus de Castro if you click on the gear icon in the upper left corner of your screenshot, does that give you an option to turn off the banner? This is currently a separate setting than the one in application settings that controls banners that show outside of the dashboard.

    Andrew Batishko | Logos software developer

  • Mateus de Castro
    Mateus de Castro Member Posts: 87 ✭✭

    Thanks, Andrew. That did it. Everybody keeps talking about the 'show banner' option, so it became frustrating.

    Just as a matter of suggestion, I think that and more could be an 'opt-in', not an 'opt-out' function. If well explained, optional, and maybe better placed, it could attract some people to allow ads and get more resources etc. But simply discovering ads and spending months to remove them is not the way to go on a payed application.

    Again, thanks and God bless.