Potential Chrome incompatibility with app.logos.com on Mac

Todd Diehl (Logos)
Todd Diehl (Logos) Member, Community Manager, Logos Employee Posts: 14
edited March 4 in English Forum

We have discovered a potential crash in Chrome version 131 for Mac when interacting with some drop down menus on app.logos.com.

Google has fixed the issue in Chrome in version 132. We recommend that users who are affected should update their version of Chrome to version 132 or above.

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Comments

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 928

    We recommend that users who are affected should update their version of Chrome to version 132 or above.

    You can check your version of Chrome, and automatically check for new updates, in "About Google Chrome."

    Screenshot 2025-01-16 at 10.51.52 AM.png

    I'm sharing here because for me personally, Chrome didn't install the update until I checked.

  • Heather W.
    Heather W. Member Posts: 1 ✭

    I'm trying to download Logos on a new iMac, and it's been stuck at 30% since last night. Could this be the issue?

  • Alan Palmer (Logos)
    Alan Palmer (Logos) Member, Logos Employee Posts: 1,089

    No, this issue is only with app.logos.com and older Chrome clients.

  • William M. Harper
    William M. Harper Member Posts: 123 ✭✭
    edited March 3

    Is Google Chrome the default browser for Mac? What others are compatible with Logos?

  • Russell W. Alford
    Russell W. Alford Member Posts: 5 ✭✭
    edited March 3
  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 928

    What other [browser]s are compatible with Logos?

    Chrome is preferred.

    Also officially supported are:

    • Mozilla Firefox
    • Safari (Apple)
    • Microsoft Edge for Windows

    Most browsers are "compatible," but YMMV.

  • William M. Harper
    William M. Harper Member Posts: 123 ✭✭

    Ok. Thank you, Adam.

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