40.1 Update Requires a Repair Each Time at Startup

R Scott Weaver
R Scott Weaver Member Posts: 5 ✭✭
edited March 6 in English Forum

I am probably missing something and there is probably a fix somewhere… but every time I try and open Logos on my Windows 11 desktop I am required to download an installation file and repair my installation. Ideas as to what I can do to fix this? I'm worried because I don't always have access to internet which would make my installation inoperable. Thanks in advance for your kind help!

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  • Dave Hooton
    Dave Hooton MVP Posts: 36,088

    Hi @R Scott Weaver,

    I can't provide much guidance, but provide some logs next time you open Logos.

    Dave
    ===

    Windows 11 & Android 13

  • R Scott Weaver
    R Scott Weaver Member Posts: 5 ✭✭

    Log…

    Logs.zip
  • Dave Hooton
    Dave Hooton MVP Posts: 36,088

    I suggest you contact Customer Support as they can monitor your computer and diagnose the issue.

    Dave
    ===

    Windows 11 & Android 13

  • R Scott Weaver
    R Scott Weaver Member Posts: 5 ✭✭

    Wish I had that kind of time. Guess I will just deal with a broken installation.

  • Dave Hooton
    Dave Hooton MVP Posts: 36,088

    Try downloading the latest version 40.2 from Install Logos (this will act as an update)

    Dave
    ===

    Windows 11 & Android 13

  • R Scott Weaver
    R Scott Weaver Member Posts: 5 ✭✭

    Happily, the update has worked and I did not have to reinstall after the update (at least this first time opening Logos). Thank you.

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