Why is Read Aloud not working on my Mac?

Robert Thomann
Robert Thomann Member Posts: 1 ✭✭
in English Forum

Read aloud tab not working on Mac

Best Answer

  • NetworkGeek
    NetworkGeek Member Posts: 3,759 ✭✭✭
    Answer ✓

    Welcome to the forums @Robert Thomann ! It works fine on my Mac, maybe the community here can help you figure out what's wrong if you provide some more information:

    1. what exactly does "not working' mean - no voice? some other problem with Read Aloud?
    2. Do you have a subscription, and you are using Read Aloud under Tools?
    3. What book(s) have you tried this with (in case there is an issue with that resource)?
    4. I assume you have verified your volume is turned up and not muted?
    5. If you go to the Mac's Settings/Accessibility and click on Spoken Content, click the little 'i' to the right of your selected System Voice, then click the VCR-type play button at the lower left corner of the pane that pops up, do you hear the voice speak?
    6. Mac Version? Logos version?

    Anything else you can tell us about the problem will be great!

Comments

  • NetworkGeek
    NetworkGeek Member Posts: 3,759 ✭✭✭
    Answer ✓

    Welcome to the forums @Robert Thomann ! It works fine on my Mac, maybe the community here can help you figure out what's wrong if you provide some more information:

    1. what exactly does "not working' mean - no voice? some other problem with Read Aloud?
    2. Do you have a subscription, and you are using Read Aloud under Tools?
    3. What book(s) have you tried this with (in case there is an issue with that resource)?
    4. I assume you have verified your volume is turned up and not muted?
    5. If you go to the Mac's Settings/Accessibility and click on Spoken Content, click the little 'i' to the right of your selected System Voice, then click the VCR-type play button at the lower left corner of the pane that pops up, do you hear the voice speak?
    6. Mac Version? Logos version?

    Anything else you can tell us about the problem will be great!

  • James Johnson
    James Johnson Member Posts: 255 ✭✭✭

    Had this issue on PC. LVL 2 Logos tech spent 5 hours trying to fix it and couldn't I had to factory reset my computer, but Logos gave me like 20$ credit in my account.

    check to see if your "pronunciation" tool works…

    image.png

    Right click a work, click the lemma on the left and on your right will show the pronounce tool. (I think only people sub'd get this)

    IF this works then its probably not logos, but you. To confirm, check your phone as well to see if it'll work on the phone or not. If it works on the phone it's probably a "you issue. and then I would go though your Mac settings.

    Check the web app. If it works on the web app then its a logos issue. If it don't work on the web app then its a you issue.

    The web app and software are separate, and this is why you would want to check the web app as well as your phone so you can break down where the problem is coming from.

  • Jacob Hantla
    Jacob Hantla MVP Posts: 3,877

    To be clear, this error comes and goes. It has been absent for a while and reappeared today. And then with an app restart it (after enabling logging) read aloud works again.

    The bug is real but just hard to nail down.

    Jacob Hantla
    Pastor/Elder, Grace Bible Church
    gbcaz.org

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