Clippings Document Fails to Appear in List on Other Devices

danwdoo
danwdoo Member Posts: 588 ✭✭✭
in English Forum

I created a couple clippings in a document on one of my computers. I then went to another machine and the document did not appear in the list of documents. Restarting and resynching Logos did not cause the document to appear. It did however appear in the context menu so I could add new clippings to the document there. Only after I did add a new clipping to the document on the second device did the clippings document finally appear in the list of documents on that device. It would appear to me that this is a bug as I would have expected the document to appear in documents regardless of editing the document via the context menu.

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  • Graham Criddle
    Graham Criddle MVP Posts: 33,245

    I've just tried this

    I created a Clippings document on my MacBook and added a clipping to it there.

    Then, when I opened Logos on my Windows computer, the Clippings document - with its clipping - appeared as expected.

    So we probably need to investigate further.

    What machines are you using for this?

  • danwdoo
    danwdoo Member Posts: 588 ✭✭✭

    Both are Windows machines, One 11 where the document was created and the other 10. Logos is a Max subscription and both are up to date. I suppose it could have been a synching glich.

  • Graham Criddle
    Graham Criddle MVP Posts: 33,245

    I suppose it could have been a synching glich.

    Can you reproduce it?

  • danwdoo
    danwdoo Member Posts: 588 ✭✭✭

    I tried reproducing it today but was unable to do so. I was in a hotel when the initial document was created so it could have been just a incomplete synch issue of some type. Seems to be working now.

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