Help! Logos 41.0 Extremely Laggy!

Robert Kelbe
Robert Kelbe Member Posts: 645 ✭✭✭
edited March 14 in Beta Desktop App Forum

Logos Bible Study 41.0 Beta 1
41.0.342
(Update channel: beta)

I wrote a "Discussion" post earlier today but it was flagged as needing review (not sure why, and why that review never happened), so I am trying again as a "Question" post. Logos has been extremely laggy all day (working mostly on Sermon Editor, not many other tabs or applications open). The application freezes/grays out for minutes at a time. I can barely get any work done in between. I have lost a lot of time today, and I don't know how I am going to get my sermons done in Logos this week. I may have to switch to Word. PLEASE FIX THIS SOON! This is extremely debilitating.

Logos.log
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Best Answers

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 957
    Answer ✓

    Hi, Robert, I'm sorry for the trouble. This looks like the document sync issue that we fixed in v40.2, but I don't think the fix made into v41 beta 1. I expect it will be in beta 2 next week.

    In the meantime, you can try these workarounds:

    1. Use Logos desktop offline. Sermon Builder will still work, and it will sync with your account after the fix.
    2. Use Sermon Builder on the Logos web app, or on the iPad app.
  • Nick Mueller
    Nick Mueller Member, Community Manager, Logos Employee Posts: 113
    Answer ✓

    There is a change in v41 RC 1 that may or may not relate to the problems you are experiencing. Could you update to the latest beta and confirm if there is any improvement please?

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,148
    edited March 15

    There are many sync errors for sermons, three Error messages for SermonDocumentViewSettings and many SQLite slow response Info messages for Sermon. But overall there are 427 slow response messages for database accesses.

    Then there are 18 Error messages for recovering SQlite databases.

    All this in a 2.5 minute session!

    Tell us about your computer, particularly the amount of disk space (Free and Total), and whether you have an SSD.

    Dave
    ===

    Windows 11 & Android 13

  • Adam Borries (Logos)
    Adam Borries (Logos) Community Manager, Logos Employee Posts: 957
    Answer ✓

    Hi, Robert, I'm sorry for the trouble. This looks like the document sync issue that we fixed in v40.2, but I don't think the fix made into v41 beta 1. I expect it will be in beta 2 next week.

    In the meantime, you can try these workarounds:

    1. Use Logos desktop offline. Sermon Builder will still work, and it will sync with your account after the fix.
    2. Use Sermon Builder on the Logos web app, or on the iPad app.
  • Robert Kelbe
    Robert Kelbe Member Posts: 645 ✭✭✭

    @Adam Borries (Logos) Thank you for the response!

    I had tried turning off my wifi (which didn't work), but it's nice to know that the "Use Internet" option will work.

  • Robert Kelbe
    Robert Kelbe Member Posts: 645 ✭✭✭
    edited April 2

    Currently on

    Logos Bible Study 41.0 Beta 3
    41.0.397

    Still experiencing disruptive freezes for abnormally long periods of time. This happens even with "Use Internet" option turned Off, and seems to be associated with a Sync (come to think of it, where is the sync icon??). It is still basically unusable…

    Logos.log
  • Nick Mueller
    Nick Mueller Member, Community Manager, Logos Employee Posts: 113
    Answer ✓

    There is a change in v41 RC 1 that may or may not relate to the problems you are experiencing. Could you update to the latest beta and confirm if there is any improvement please?

  • Robert Kelbe
    Robert Kelbe Member Posts: 645 ✭✭✭

    So far, so good! I had "Use Internet" Off and forgot about it (that's why there was no sync icon!), so thanks for the reminder to update and I'm really glad not to be struggling against this issue for another week!

  • Robert Kelbe
    Robert Kelbe Member Posts: 645 ✭✭✭

    Ah! It's happening again! Freezes for like 30 seconds or more, as often as every minute!

    Logos.log

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