Logos Keeps Crashing

Michel Pauw
Michel Pauw Member Posts: 581 ✭✭✭

Over the last week or so, Logos regularly crashes. Today, I can't even start the software as it crashed 6 times in a row.

I have Logos 40.2

Let me know how I can assist with more info to let you help fix this problem.

Dell XPS 17 9700, W11, 32GB, 1TB SSD, NVIDIA GeForce RTX 2060
L5+L9+L10 Portfolio | Logos Max | Translator's Workplace

Comments

  • Jason Stone (Logos)
    Jason Stone (Logos) Administrator, Logos Employee Posts: 1,066

    I have escalated this report.

    Sr. Community Manager at Logos.

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,316

    @Michel Pauw At the risk of suggesting the obvious, have you tried these steps?

  • Michel Pauw
    Michel Pauw Member Posts: 581 ✭✭✭

    Thank you! I'll do that next time it crashes again. The last few days were without issues.

    I suspect it may be a compatibility issue with some of my other translation software (Paratext, FLEx), or maybe with the number of programs open.

    I'll report again with a log when it happens again. Thank you!

    Dell XPS 17 9700, W11, 32GB, 1TB SSD, NVIDIA GeForce RTX 2060
    L5+L9+L10 Portfolio | Logos Max | Translator's Workplace