Shouldn't these books have the 5% subscriber discount?
I asked this before on some titles that were on ebooks.faithlife.com, and the response was that it was ONLY products that were on logos.com that would be included.
These titles are all available on logos.com. None of them are pre-orders. But none of them show the 5% subscriber savings. Should they?
As well as the ebooks listed as part of the monthly sale
None of these reflect the subscriber discount, though they are all on logos.com and they seem to meet the criteria below - they are sold on logos.com and the discount should stack on top of other promotions.
Thanks!
Best Answer
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@DMM Happy to clarify! While these titles are available for purchase on logos.com, not all products are eligible for the 5% subscriber discount. Ebooks, in particular, are often already priced by our publishers at the lowest possible value—especially those included in extra promotions like our Free Ebook offers.
We strive to include as many titles as possible in the 5% subscriber discount. However, some products (especially ebooks) are excluded due to specific terms and conditions in our publisher agreements. The FAQ states the discount applies to “most products sellable on logos.com,” which reflects our genuine intent to make the benefit widely available, with only a few necessary exceptions.
I’ll work with our internal team to update the FAQ to better reflect this—clarifying that the discount primarily applies to Logos editions, audiobooks, and more, while most ebooks are excluded due to their everyday low pricing.
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Comments
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@DMM Whilst they are on logos.com they are all ebooks from the Faithlife ebooks store.
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@DMM Happy to clarify! While these titles are available for purchase on logos.com, not all products are eligible for the 5% subscriber discount. Ebooks, in particular, are often already priced by our publishers at the lowest possible value—especially those included in extra promotions like our Free Ebook offers.
We strive to include as many titles as possible in the 5% subscriber discount. However, some products (especially ebooks) are excluded due to specific terms and conditions in our publisher agreements. The FAQ states the discount applies to “most products sellable on logos.com,” which reflects our genuine intent to make the benefit widely available, with only a few necessary exceptions.
I’ll work with our internal team to update the FAQ to better reflect this—clarifying that the discount primarily applies to Logos editions, audiobooks, and more, while most ebooks are excluded due to their everyday low pricing.
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The 5% discount shows up after the resource is added to the Cart.
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Thank you!
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