Why do I loose the information bar when I am working on a sermon on my Ipad

Sometimes for no apparent reason the information bars at the top of the page will disappear. The option to select preaching mode will not be there even though if you can figure out where they should be and tap that area it will take you to the preaching mode. Sometimes the information bar below will also disappear. Anyone have that problem.
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Can you share screenshots so we can better understand what is happening? Thank you!
Sr. Community Manager at Logos.
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The top part of the tool bar was there when I opened the file, I type a few words and it disappears. The only way to get it back is to close the tab and re open it.
It happens often.
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Here is a picture of what happens.
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and here is a video I find it happens very frequently and prevents me getting a sermon into preaching mode
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