With Windows 11 the last two Logos updates failed to automatically load. Is there a solution?

Glenn
Glenn Member Posts: 21 ✭✭
in English Forum

Additional info: I have 2 other laptops which have Windows 10 and they have no issues. I use Duck Duck Go on all 3 computers for my browser.

Best Answer

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,138
    Answer ✓

    Right click the Logos icon and ensure that you haven't enabled "Compatibility Mode" (in Properties).

Comments

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,664

    Have you verified that automatic updates is turned on for that device in Program Settings?

  • Glenn
    Glenn Member Posts: 21 ✭✭

    Aaron, thanks for your response. I checked that setting. Any other suggestions?

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,664

    Have you tried typing "Update Now" into the command box?

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,138
    Answer ✓

    Right click the Logos icon and ensure that you haven't enabled "Compatibility Mode" (in Properties).

  • Glenn
    Glenn Member Posts: 21 ✭✭

    Thanks, Bradley

    The box was checked and so I unchecked it. The compatibility mode listed was for windows 8!

    Hopefully it will work. Thanks again.

    Glenn

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