Logos consuming memory and freezing

Michael Shingler
Michael Shingler Member Posts: 2 ✭✭
in English Forum

For about the past week, I've had a serious issue using Logos for sermon prep. After it runs for a little while, it starts taking up huge amounts of system memory (task manager shows using upwards of 10,000MB). At the same time, the program starts lagging and also freezing up completely. This is with version 41.1.6.

Comments

  • DMB
    DMB Member Posts: 14,467 ✭✭✭✭

    Sounds like

    https://community.logos.com/discussion/248551/is-it-possible-there-is-a-memory-leak-in-the-latest-logos-edition

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,529

    Thank you for the report. We've received a couple like this recently and are doing some investigation to see if we can find a cause.

    Andrew Batishko | Logos software developer

  • Y.S
    Y.S Member Posts: 14 ✭✭
    edited April 21
    https://community.logos.com/discussion/comment/1366731#Comment_1366731

    I experience freezing of the text on my older iPad and it halts a few seconds before I can continue to scroll. No problems on my iphones.

    ~Y.S

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,529
    https://community.logos.com/discussion/comment/1367085#Comment_1367085

    This thread is specifically referring to the desktop application. If you are experiencing problems with the mobile app, I recommend starting a new thread and applying the appropriate tags.

    Andrew Batishko | Logos software developer

  • Y.S
    Y.S Member Posts: 14 ✭✭

    Ok, thanks. I think I was able to move it correctly.

    ~Y.S

  • danwdoo
    danwdoo Member Posts: 592 ✭✭✭

    I experienced some freezing when opening some of the sections such as media in Factbook.

  • Jonathan Bradley
    Jonathan Bradley Member Posts: 1,163 ✭✭✭

    I was experiencing this for the first time yesterday.

    Pastor, Mt. Leonard Baptist Church, SBC

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,529

    If you have been experiencing higher than expected memory usage over time with Logos, can you please try entering the following command in the command box and selecting the corresponding option: set accessibility to no

    You will then need to restart the application. Please report back if this seems to eliminate the problem or improve the situation.

    image.png

    Andrew Batishko | Logos software developer

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