Is it possible there is a memory leak in the latest Logos edition?

David Ashworth
David Ashworth Member Posts: 30 ✭✭

I currently have two windows open in Logos, and here is my Task Manager:

image.png

It is currently up to 5928.2MB since taking this screenshot.

Comments

  • DMB
    DMB Member Posts: 14,472 ✭✭✭✭

    You didn't indicate if indexing?

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • David Ashworth
    David Ashworth Member Posts: 30 ✭✭
    edited April 16

    It is not indexing currently.

    Here is my latest Task Manager:

    image.png

    Once it hits 9 Gigs, it begins to lag so I restart back to roughly 1000MB, then it starts climbing again. It only started doing this recently.

  • David Ashworth
    David Ashworth Member Posts: 30 ✭✭
    edited April 16

    Also, the CPU is the first column. When Logos is indexing, the CPU usage goes up. In both screenshots, it's sitting at 0% and 0.2%.

  • DMB
    DMB Member Posts: 14,472 ✭✭✭✭

    Duh for me!

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • David Ashworth
    David Ashworth Member Posts: 30 ✭✭

    No worries at all. I'm just trying to find a solution. Right now, I have rebooted my PC and I restart my computer every hour. I'm a former programmer, so there are things to get around it for now, but I hope this isn't normal behavior. I have owned Logos for many years.

  • MJ. Smith
    MJ. Smith MVP Posts: 55,149

    There may be a memory link but do you have any complex visual filters across broad swaths Scripture. I find that send my memory use up although not to the extent you show.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • David Ashworth
    David Ashworth Member Posts: 30 ✭✭

    No filters or messing with filters. I just had 2 windows up, my sermon and a Bible—no searches or anything else. I have more when I'm studying, but I'm writing, so I simplify.

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,529

    Thank you for the report. We've received a couple like this recently and are doing some investigation to see if we can find a cause.

    Andrew Batishko | Logos software developer

  • Robert Kelbe
    Robert Kelbe Member Posts: 666 ✭✭✭

    Following, because I am experiencing a similar problem. Logos gets progressively laggier after restart until it becomes unusable…

    Help! Logos 41.0 Extremely Laggy! — Logos Community

  • David Ashworth
    David Ashworth Member Posts: 30 ✭✭

    Yeah, this keeps persisting for me. I close all my windows except the Bible and the sermon editor and I work until it starts to lag. My new favorite friend is, "Pick Up Where I Left Off" on the home screen.

  • 1Cor10 31
    1Cor10 31 Member Posts: 795 ✭✭✭

    You ask: "Is it possible there is a memory leak"?

    Yeah, lots of things leak as people get older and, apparently, software is no different!😂

    I believe in a Win-Win-Win God.

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,529

    If you have been experiencing higher than expected memory usage over time with Logos, can you please try entering the following command in the command box and selecting the corresponding option: set accessibility to no

    You will then need to restart the application. Please report back if this seems to eliminate the problem or improve the situation.

    image.png

    Andrew Batishko | Logos software developer

  • Terry Kleinsmith
    Terry Kleinsmith Member Posts: 23 ✭✭

    I had a problem like this with one of the updates (can't remember with one) . I decided to delete all indexes and re-index the entire library i have. Ugh — took FOREVER to complete. But once done it stopped and has been behaving well.

    Caution- the amount of time to rebuild all indexes is painfully long. Don't try without making sure you wont need access for an extended time. I have 23K books and it took a full day. In thinking about it, it makes sense that some index was trashed, but still existed. The memory may have been stuck without writing a repaired index. Logos' tools for users is limited, so whatever you attempt make a backup of everything before attempting. All of the searches use several indexes in the C,D,F of the task viewer. I could not tell which it was, just was stuck and unable to apparently write an updated index file. You can see this if you expand the logos.exe running in the task manager ( the number 6 shows the number of sub tasks running.

    • — Worship changes the worshiper into the image of the One worshiped —

    Jack W. Hayford

  • NetworkGeek
    NetworkGeek Member Posts: 3,796 ✭✭✭

    Wow. Something must be really going wrong on your computer. Maybe memory usage/corruption is slowing down the indexing? Unless it's a very old computer or very constrained in memory, or not using a solid state disk for example, that's REALLY slow. Some other app or malware may be hogging things, I assume you have checked to see what processes are consuming CPU and memory besides Logos? ? No way it should be that slow with modern Logos! I have a Macbook Pro, I can rebuild the entire index in 45-60 minutes tops - and I have 38,000 resources.

  • Robert Kelbe
    Robert Kelbe Member Posts: 666 ✭✭✭

    I'm happy to report that after 6 weeks, I was able to use the Sermon Builder tonight with no freezing.

  • NB.Mick
    NB.Mick MVP Posts: 16,268

    I would assume that you run Logos on an SSD, whereas Terry's experience is fully consistent with using a spinning HDD drive.

    Have joy in the Lord! Smile

  • NetworkGeek
    NetworkGeek Member Posts: 3,796 ✭✭✭

    Yep - I suggested that. I suspect the rest of the hardware is commensurate with having a non-SSD drive, which means multiple factors may contribute to a slow experience indexing; also, it's a computer not in compliance with the minimum recommended hardware for running Logos. I only replied because his advice "Don't try without making sure you wont need access for an extended time." is misleading for a computer matching the minimum recommendations, and someone reading the post may not realize that.

    https://support.logos.com/hc/en-us/articles/360007554992-Recommended-Hardware-and-Software-for-Logos