When I click "Float this Panel" the panel disappears.

jeff
jeff Member Posts: 3 ✭
in English Forum

When I click "Float this Panel" the panel disappears. I can see it as a tab on my toolbar, but it's blank, and will not open when I click on it. This is a new problem. Any help would be appreciated! Running Logos 8, 41.1.6.

Comments

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,825

    I am running Windows 11 on the same version (Logos 8 describes the features you own, not the version you're running) and cannot reproduce this problem. Could you be more specific about the steps you are taking when this problem occurs?

  • jeff
    jeff Member Posts: 3 ✭

    I have Windows 10. When I go to my Library, select a book, click on the three dots in the upper right hand corner of the book, from the drop down menu I click "open in a floating window" and the drop down menu disappears. The book does not open. In fact, it's in my toolbar, where I have to right click it and choose "maximize" for it to open. If I open a book in a "new tab," that works, but again, if I click "float this panel," the book is minimized to my tool bar.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,825

    For me, when I follow these steps, the book opens in a floating window but is hidden behind the main Logos application. If I minimize Logos, I see the book in a floating window.

    Try right-clicking the book directly from Library and selecting Open in a floating window. Does this work as expected for you?

  • MJ. Smith
    MJ. Smith MVP Posts: 55,590
    https://community.logos.com/discussion/comment/1367481#Comment_1367481

    Is it minimized or is it hidden behind the current window? Are you on PC or Mac?

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • jeff
    jeff Member Posts: 3 ✭

    Using a PC (new Dell laptop). It's not hidden behind the current window. It's minimized, but it's blank. When I click on it, nothing happens. I can open resources on the home screen, but any time I try to float them, they minimize to the tool bar and essentially disappear. Posting screenshots below. Thanks, Jeff

    Logos 01.png Logos 02.png
  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,825
    edited April 29
    https://community.logos.com/discussion/comment/1367870#Comment_1367870

    What version of Logos are you using, shown in the About Logos screen? Also, I would check that you are current on Windows updates.

    Actually, I can see in the lower right of your screen that you are not done installing Windows updates. See if the behavior continues once Windows is up to date.

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